Finding a GE Aerospace phone number used to be simpler when everything lived under the massive General Electric umbrella. But since the big corporate split-off in early 2024, things changed. Now that GE Aerospace stands as its own independent, publicly traded entity, the ways you reach them for engine support, investor questions, or corporate business have shifted.
Honestly, it’s a bit of a maze. You’ve got different lines for a Boeing 787 pilot stuck on a tarmac in Dubai versus a retiree in Ohio trying to find their pension details.
The Numbers That Actually Work
If you are looking for the main corporate switchboard at their Evendale headquarters, you'll want to dial +1 (513) 243-2000. That is the frontline for the Cincinnati office, which is the heart of their operations. But let’s be real: calling a main switchboard in 2026 for a multi-billion dollar aviation giant is usually a last resort.
For When Things Go Wrong: Fleet & AOG Support
If you’re in the industry, you aren’t calling to chat. You likely have an "Aircraft on Ground" (AOG) situation or need technical fleet support. For those high-stakes moments, the GE Aerospace Response Center (ARC) is the lifeline.
- Global Fleet Support (Toll-Free): +1 (877) 432-3272
- Direct International Line: +1 (513) 552-3272
- Bizjet Operations (The "JETS" line): +1 (877) 456-5387
The Bizjet number is actually pretty easy to remember because it literally spells out "JETS." If you’re calling from China, they have a dedicated Shanghai fleet support line at +86-400-820-6208.
Shareholders and the Money Talk
Investors are a huge part of the GE Aerospace ecosystem. Ever since the spinoff, the stock (GE) has been a hot topic. If you’re a shareholder and you’ve lost your login or need to move some shares, don’t call the engine factory. You need the transfer agent.
Equiniti Trust Company (now known widely as EQ) handles these specifics. You can reach their dedicated GE Aerospace shareholder line at +1 (800) 786-2543. If you’re calling from outside the US or Canada, use +1 (651) 450-4064. They handle the nitty-gritty of book-entry accounts and dividend questions that the corporate office in Cincinnati won't be able to touch.
👉 See also: Converting 600 AUD to USD: What Most People Get Wrong About the Exchange
Why You Might Get the Wrong Department
A common mistake is calling the old General Electric (GE) numbers. Remember, GE Vernova is now a completely separate company dealing with energy. If you call an old GE number asking about a GEnx engine part, they’ll probably be polite, but they can’t help you.
GE Aerospace is strictly about flight—commercial engines, military propulsion, and systems.
Military and Defense Contacts
Defense is a whole different beast. Because of security protocols, they don't just hand out a "General Military Phone Number" for the public to browse. Most of that communication happens through secure portals or established government liasons. However, if you are a supplier or a journalist looking for the defense side of the house, starting with the main media line at +1 (513) 484-4450 is your best bet to get routed to the right PR person.
Global Support: On Wing and Tech
Sometimes you don't need a corporate suit; you need a technician with a borescope. GE’s "On Wing Support" has specialized hubs around the world.
- London (LHR): +44 208 893 7107
- Dubai (DXB): +971 52 800 6492
- Seoul (SEL): +82 31 961 1740
- Dallas (DFW): +1 (214) 960-3322
These teams are the "ER doctors" of the aviation world. They travel to the engine so the engine doesn't have to be shipped to a shop.
Tips for Getting a Human
Kinda obvious, but timing is everything. If you're calling the Cincinnati HQ, remember they are on Eastern Time (ET). Calling at 8:05 AM ET usually gets you through much faster than the mid-day rush.
Also, have your paperwork ready. If you’re calling about an engine, they’ll want the ESN (Engine Serial Number) immediately. If you’re a shareholder, have your account number or SSN ready for verification. Without these, the person on the other end of the phone can't really do much for you besides offer general platitudes.
Actionable Steps for Contacting GE Aerospace
Basically, your path depends on who you are:
- If you're an investor: Call EQ at +1 (800) 786-2543 for account issues.
- If you're an airline operator: Dial the Fleet Support line at +1 (513) 552-3272 for technical AOG needs.
- If you're looking for a job: Don't call. Use the official GE Aerospace careers portal. Phone reps at the main office usually can't see your application status.
- If you're a member of the media: Use the specific media relations line at +1 (513) 484-4450.
Verify your location first. If you're in Europe or Asia, using the regional On Wing Support numbers mentioned above will save you a lot of time and long-distance charges.