AuthorTopic: Friend's account registration troubles (Read 6330 times)

Eiris · **on:** March 07, 2019, 02:57:02 am

Heya,
Sorry if this is the wrong place to post this, but my friend is trying to register an account here and the registration email failed to send. They tried with both a gmail and yahoo address.

Thanks!

Kiana · **Reply #1 on:** March 07, 2019, 05:27:06 am

Has your friend checked their spam folder or tried whitelisting webmaster@pixelation.org?
An administrator can manually activate the account if for some reason the activation emails aren’t sending.

Eiris · **Reply #2 on:** March 07, 2019, 03:38:38 pm

Both tried, none worked. What's the best way to contact an admin?

Cheers!

Kiana · **Reply #3 on:** March 07, 2019, 07:25:03 pm

You could PM Indigo or just post in this thread. The only info needed is your friend’s username.

For future reference, you can go here and search by position for a list of administrators or search “moderator” instead for a list of moderators. Admins have power over stuff like account activation and username changes whereas mods generally just have forum moderation tools.

Eiris · **Reply #4 on:** March 08, 2019, 12:22:32 am

Their username is cinnatea. Thank you!

Indigo · **Reply #5 on:** March 08, 2019, 12:50:49 am

Activated. Will look into the email issue. there are a number of people that are encountering the same problem, but others aren't, so it's hard to track down