Writing a Reference Letter for Colleague: What Most People Get Wrong

Writing a Reference Letter for Colleague: What Most People Get Wrong

You're sitting at your desk, and an email pops up from a former coworker. They’re applying for a dream job and want you to vouch for them. Your first instinct is probably to say "of course," because they were great to work with. But then the blank page stares back at you. Honestly, writing a reference letter for colleague is one of those tasks that feels simple until you actually have to do it. You want to help them, but you don't want to sound like a generic template or, worse, accidentally say something that makes them look mediocre.

Most people think a reference is just a list of nice adjectives. It’s not. A truly effective letter is a narrative of professional impact. If you just say they are "hardworking" and "a team player," you’re basically sending a "delete" signal to the hiring manager. Everyone says that. It’s noise.

To stand out, you need to be specific. Think about that one Tuesday when the server crashed and your colleague stayed until 9:00 PM to manually verify data. That’s the stuff that gets people hired.

Why the Generic Reference Letter for Colleague is Dead

HR departments and recruiters have seen it all. They can spot a "form letter" from a mile away. If your reference letter for colleague looks like you swapped a few names into a Google search result, you aren't doing your friend any favors. In fact, you might be hurting them. It suggests that you don't actually have anything unique to say about their work.

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Recruiters are looking for "proof points." According to career experts at sites like The Muse and Indeed, the most valuable references are those that provide "situational evidence." This means instead of claiming someone is a leader, you describe the time they led a cross-functional team of six people to deliver a project 10% under budget.

There's also a legal layer here that people often forget. You aren't just a cheerleader; you're a witness. In some corporate environments, companies have strict policies about what you can and cannot say. It’s always a good idea to check your own HR manual before you hit send. Some firms only allow "neutral references"—confirming dates of employment and job titles—to avoid potential defamation or misrepresentation lawsuits. It’s a bit of a buzzkill, but it's the reality of the 2026 job market.

How to Structure the Letter Without Sounding Like a Robot

Forget the five-paragraph essay you learned in high school. A great reference letter for colleague follows the flow of a conversation. You start with the "who" and "how," move into the "wow," and end with the "why."

Start by establishing your relationship. "I worked with Sarah for three years at TechFlow" is fine, but "Sarah and I spent three years in the trenches of the product development team at TechFlow" is better. It sets a tone. It shows you actually know them. You aren't just a name on a LinkedIn profile; you were there.

Then, dive into the meat. Pick two, maybe three, specific skills. Don’t try to cover everything. If they are a developer, talk about their code quality and their ability to explain technical debt to non-technical stakeholders. If they are in sales, talk about their empathy and how they actually listen to clients instead of just waiting for their turn to speak.

The Power of the "Hidden" Skill

Everyone talks about the job description. But what about the stuff that isn't in the job description? Maybe your colleague was the person who kept the team morale up during a merger. Or maybe they have an uncanny ability to spot errors in spreadsheets that everyone else missed. These "soft" skills are often the deciding factor in a hiring decision.

I remember a specific case where a candidate got a job not because of their MBA, but because their reference mentioned they were the only person in the office who knew how to handle "difficult" clients without losing their cool. That’s a goldmine for a hiring manager.

Writing the Introduction: Get to the Point

Don't bury the lead. The first sentence should clearly state that you're recommending this person and for what role. "It is my pleasure to recommend John Smith for the Senior Analyst position" is the standard. It works.

But you can spice it up. Try something like: "In my twelve years of project management, I’ve rarely encountered someone with the analytical rigor of John Smith." Now you’ve grabbed their attention. You’ve established your own authority (12 years of experience) and set a high bar for the candidate.

The Body Paragraphs: Show, Don't Tell

This is where most people fail. They use "telling" words.

  • "He is a leader." (Telling)
  • "He managed the transition to our new CRM, training 50 staff members in two weeks." (Showing)

The second version is infinitely more powerful. It provides a scale. It provides a timeline. It provides a result. When you're writing a reference letter for colleague, look for the numbers. Did they increase revenue? By how much? Did they save time? How many hours? If you don't have hard numbers, use "relative" success. Did they take over a struggling project and turn it around? That’s a story worth telling.

Addressing the Weaknesses (The Honest Approach)

This is controversial. Should you mention a colleague's weaknesses in a reference letter? Most people say no. They think a reference should be 100% sunshine and rainbows.

However, total perfection is suspicious. If you write a letter that makes someone sound like a literal angel sent from heaven to fix spreadsheets, the recruiter won't believe you. A tiny bit of "intellectual honesty" can actually make your recommendation more credible.

You don't mention a fatal flaw, obviously. But you can mention an "area of growth" that they’ve worked on. "While Jane initially struggled with public speaking, I watched her proactively seek out Toastmasters and eventually lead our quarterly town halls with total confidence." This doesn't just show she's good now; it shows she's coachable and has a growth mindset. That’s often more valuable than being perfect from day one.

The Closing: The "Strong Sell"

The end of your reference letter for colleague should be a definitive statement. Don't limp to the finish line with "Please let me know if you have questions."

Instead, use a "conviction statement." Something like: "I would hire John again in a heartbeat if the opportunity arose." Or, "I have no doubt that Jane will be a top performer in your organization, just as she was in ours."

This shows you aren't just doing a favor; you actually believe what you’re writing. It puts your own reputation on the line, which is exactly what a reference is supposed to do.

A Real-World Example (Illustrative Example)

Let's look at how this comes together. Imagine you're writing for a marketing coordinator named Alex.

"To whom it may concern,

Alex and I worked together at BrightMedia for four years. I was the Creative Director, and Alex was our lead coordinator. To be honest, Alex was the glue that kept our chaotic department from falling apart.

While many coordinators just track deadlines, Alex anticipated problems before they happened. I specifically remember a campaign for a major retail client where the printing vendor went bust 48 hours before launch. Alex didn't panic. Within three hours, they had sourced a new vendor, negotiated a rush rate that stayed within our budget, and personally drove to the warehouse to check the proofs. That’s just who Alex is—somebody who gets the job done when things get messy.

Alex's ability to communicate between the 'creative types' and the 'data types' is also pretty rare. They can explain a pivot table to an illustrator and a color palette to a CFO without anyone feeling talked down to.

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I’m genuinely sad we aren't working together anymore, but I know Alex will be an incredible asset to your team. I give them my highest recommendation.

Best,
[Your Name]"

Formatting Matters More Than You Think

Keep it clean. Use a professional font like Arial or Calibri. If you're sending a PDF (which you should), make sure the file name is clear: John_Smith_Reference_Letter.pdf. Don't send a Word doc that might lose its formatting or show your "track changes" history.

Also, keep it to one page. No one is reading a three-page manifesto about a mid-level manager. 300 to 500 words is the "sweet spot." It’s long enough to be substantive but short enough to be read during a busy recruiter's lunch break.

Handling the "Negative" Reference Request

What if you're asked to write a reference letter for colleague but you... actually didn't like working with them? Or maybe they were just "meh"?

This is a tough spot. The kindest thing to do is to decline. You can say, "I don't feel I'm the best person to speak to your specific skills for this role." It’s a polite "no." Writing a lukewarm or bad reference is a waste of everyone's time and can lead to awkward professional bridges being burned. If you can't be an advocate, don't be a reference.

Actionable Steps for Your Next Reference Letter

If you've been asked to write one today, don't just start typing. Follow these steps to make it painless and effective:

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  1. Ask for the Job Description: You need to know what the new company values. If the job is for a "remote independent worker," emphasize the colleague's self-motivation and time management.
  2. Request an Updated Resume: See how the colleague is "branding" themselves. You want your letter to reinforce their narrative, not contradict it.
  3. The 3-Story Rule: Jot down three specific memories of when this person excelled. Use at least two of them in the letter.
  4. Check for "Fluff": Go through your draft and delete words like "very," "really," and "extremely." Let the facts do the heavy lifting.
  5. Provide Contact Info: At the bottom, include your phone number or LinkedIn profile. A recruiter might actually call you, and being available shows you’re serious about the recommendation.

Writing a reference letter for colleague is a significant professional favor. It’s a piece of your reputation helping build someone else's. By moving away from templates and focusing on real, messy, human stories of success, you provide something far more valuable than a "good word"—you provide a reason to hire.

Next Steps for Writing Success

  • Identify the "Power Skill": Ask your colleague what one specific trait they want you to highlight.
  • Draft the "Story": Spend five minutes writing out one specific anecdote where they solved a problem.
  • Verify the Facts: Double-check dates and job titles to ensure your letter matches their resume perfectly.
  • Save a Template: Once you’ve written a great one, save the structure (not the content) so you’re ready for the next time someone asks.