Writing a recommendation letter to employee: What most managers get wrong

Writing a recommendation letter to employee: What most managers get wrong

You're sitting there, staring at a blinking cursor. Your former star performer just sent an email asking for a recommendation letter to employee, and suddenly, your mind is a total blank. You want to help them. They were great! But how do you actually put that into words without sounding like a corporate robot or a generic template you found on the third page of Google? Honestly, most of these letters are boring. They’re filled with "hardworking" and "team player," words that have basically lost all meaning in the modern job market.

If you want to actually help someone land their next gig, you've got to ditch the fluff. A recommendation letter to employee isn't just a formality; it's a piece of advocacy. It's you putting your professional reputation on the line to say, "Hey, this person isn't just a warm body in a chair—they actually move the needle."

Why the "Standard" Letter is Actually Hurting Your Team

Most managers think they're doing a favor by keeping things brief and professional. They aren't. Recruiters at places like Google or Netflix see thousands of these. They can smell a "fill-in-the-blanks" template from a mile away. When a letter lacks specific anecdotes, it sends a subtle signal that the employee was forgettable.

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Think about it. If you can't remember one specific time this person saved a project or handled a difficult client, why should a new company hire them? You need to be specific. Instead of saying they have "great communication skills," talk about that time they de-escalated a frustrated stakeholder during the Q3 budget crunch. That’s the stuff that sticks.

It’s about the "Star Method" but for the writer. Situation, Task, Action, Result. If you aren't providing the "Result," you're just writing a diary entry.

The Anatomy of a Recommendation Letter to Employee That Actually Works

Don't overthink the structure, but don't ignore it either. You want to start with the "How." How do you know them? Were you their direct supervisor for three years, or did you just sit across from them in an open-plan office? Context matters. A recommendation from a C-suite executive carries different weight than one from a peer, but only if the relationship is clearly defined.

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The Hook: Be Human

Start by being genuinely enthusiastic. "I am thrilled to recommend..." is fine, but "It is a rare pleasure to write this recommendation for..." feels more authentic. You want the reader to feel your sincerity.

The Meat: The "Evidence" Section

This is where 90% of letters fail. You've got to pick two or three specific traits. Let’s say the employee is a software engineer. Don't just say they write clean code. Mention the time they stayed until 9 PM to debug a production error that was costing the company $5,000 an hour. Use numbers. Numbers are the language of business. If they increased sales by 15%, say that. If they reduced turnover in their department, give the percentage.

The Cultural Fit (The "Secret Sauce")

In 2026, skills are a commodity. Everyone has the technical certifications. What companies really want to know is: Are they a jerk? Do they make the people around them better? Mention their "soft skills" but through a lens of action. "Sarah has a way of asking questions that makes the whole team think more critically" is much better than "Sarah is a good thinker."

Real-World Nuance: What You Should Never Include

There’s a legal side to this that people often ignore. You have to be careful. While you want to be glowing, you also have to be honest. If you lie and say an employee was a genius and they end up being a disaster, it can, in very rare cases, lead to "negligent referral" issues, though that's mostly a concern in high-stakes industries like healthcare or law enforcement.

More importantly, keep it focused on the job. Don't mention their personal life, their health, or their hobbies unless it directly relates to their work ethic. It’s weird. It’s also potentially a HR nightmare regarding bias.

When You Should Actually Say "No"

This is the awkward part. What if the employee was... fine? Or worse, what if they were a nightmare?

Honestly? If you can't write a glowing recommendation letter to employee, you should probably just decline. A lukewarm letter is often worse than no letter at all. It’s better to say, "I don't think I'm the best person to speak to your strengths for this specific role" than to write something that's basically a "participation trophy" in text form. It saves your time and their chances.

Making it "Discover-Friendly"

People are searching for these letters because they’re stressed. They’re either an employee trying to see what a "good" one looks like, or a manager who's underwater with work. To make this stand out in a feed, it needs to be practical.

I’ve seen managers spend hours on these. Don't. A great letter doesn't need to be a novel. Two or three meaty paragraphs on a single page of company letterhead is the sweet spot. Anything longer and it won't get read. Anything shorter and it looks like you didn't care.

A Note on AI (The Elephant in the Room)

Look, we know people are using LLMs to draft these. It’s fine for a first pass to get over writer’s block. But if you don't go back in and add your own "voice"—the specific slang your industry uses, the specific names of projects, the inside-baseball details—the recruiter will know. And once they know it's AI-generated, the "recommendation" part of the letter loses all its value. It becomes a recommendation from a machine, not a human.

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Actionable Steps for Your Next Draft

  1. Check the job description. Ask the employee for the listing they’re applying for. Tailor your letter to those specific requirements. If the job asks for "leadership," emphasize their mentorship of junior staff.
  2. The "Phone Call" Test. If a recruiter called you and asked, "What's the one thing this person does better than anyone else?"—whatever your answer is, put that in the first paragraph.
  3. Use Letterhead. It seems old-school, but it adds a level of authority that a plain Word doc just doesn't have.
  4. Be reachable. End the letter with your direct email or LinkedIn profile. It shows you're willing to stand by your words.

Final Sanity Check

Before you hit "save," read it out loud. Does it sound like you? Or does it sound like a legal deposition? If it sounds like you, you’ve done your job. You’re not just writing a document; you’re helping a person move their career forward. That’s a big deal.

To wrap this up, your goal is to bridge the gap between "this person worked here" and "this person is an asset." Focus on the impact, keep the tone professional but warm, and always, always lead with the facts of their performance. If you do that, your recommendation letter to employee won't just sit in a folder—it'll be the reason they get the interview.


Next Steps for Managers:

  • Audit your "wins" list: Keep a small folder or digital note for each direct report where you jot down their specific achievements throughout the year so you aren't scrambling for details later.
  • Request a "brag sheet": Ask the employee to provide a list of three achievements they are most proud of before you start writing.
  • Verify the recipient: Double-check if the letter needs to be addressed to a specific person or a general hiring committee to ensure it reaches the right desk.