If you’ve spent any time wandering the polished corridors of the Cherry Hill Mall, you know that magnetic pull of the high-end retail wing. It’s that specific scent of expensive candles and polished stainless steel. For a long time, Williams Sonoma Cherry Hill was the undisputed anchor for South Jersey foodies. It was the place where you’d drop $400 on a stand mixer you definitely didn’t need but absolutely had to have.
But things have changed.
The retail landscape in New Jersey is shiftier than a loose floorboard. Honestly, if you show up at the mall expecting to find the same store layout from five years ago, you're in for a surprise. There’s been a lot of chatter—and some genuine confusion—about whether this specific location is even still kicking.
The Reality of Williams Sonoma Cherry Hill Right Now
Let's address the elephant in the room. If you search for this location online, you’ll see "Permanently Closed" banners on several major map platforms. It’s a gut punch for those of us who used to spend Saturday mornings browsing their seasonal Peppermint Bark or testing out the latest Breville espresso machines.
The store was located at 2000 NJ-38, Suite 1845, right in the heart of the Cherry Hill Township hub. It sat amongst the heavy hitters like Macy's and Nordstrom. However, in the last few years, Williams-Sonoma, Inc. has been aggressively pivotting. They aren't just a "mall store" anymore. They are a digital powerhouse that happens to have some physical showrooms.
Basically, the Cherry Hill location fell victim to a wider corporate strategy. They’ve been trimming their physical footprint in traditional malls across New Jersey. You might remember the Westfield location closing down back in 2023 for similar reasons—slow foot traffic and a massive surge in online shopping. When more than half of a company's revenue comes from people clicking "buy" in their pajamas, expensive mall leases start looking like a bad investment.
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Why People Still Talk About This Location
Even though the doors are shut, the "Cherry Hill Williams Sonoma experience" remains a benchmark for local shoppers. Why? Because it wasn't just a store. It was a vibe.
- The Cooking Classes: They used to host these "Skills Series" events. You’d show up on a Sunday morning and learn the "Art of the Sear" or how to master French crepes. It was free, it was social, and it made you feel like a chef for an hour.
- The Wedding Registry: For couples in South Jersey, this was the place. You didn't just register online; you went in, touched the 800-thread-count napkins, and weighed the All-Clad pans in your hands.
- The Samples: Kinda shameful to admit, but the coffee samples and the little bites of seasonal cakes were a major draw.
Most people don't realize that when a store like this closes, it leaves a "culinary vacuum" in the area. You can go to a big-box retailer and buy a toaster, but you can’t get a demonstration on why a $300 toaster is actually worth it. That’s what Cherry Hill lost.
Where South Jersey Foodies Go Now
So, if you’re standing in the Cherry Hill Mall parking lot with a gift card and a dream, what do you do? You’ve basically got three options.
First, you can head to the Marlton area or check out the Princeton location at MarketFair. Princeton is still a very strong performer for the brand. It’s a bit of a trek from Cherry Hill, but it’s the closest thing to that high-end tactile experience you’re craving.
Second, there’s the Pottery Barn in the Cherry Hill Mall. Since they are sister brands under the same corporate umbrella, you can sometimes handle returns or pick up certain "cross-over" lifestyle items there, though don't expect to find a wall of Le Creuset Dutch ovens.
Third—and this is what the company really wants you to do—is the app. They’ve poured millions into their digital experience. It’s slick. It’s fast. But it doesn't smell like Williams Sonoma.
Navigating the Confusion
There is a lot of misinformation out there. Some third-party review sites still list the Cherry Hill store as "Open Today" with hours like 10:00 AM to 9:00 PM. Don't trust them. I’ve seen people drive forty minutes based on a Google snippet only to find a boarded-up storefront or a new tenant. Before you make the trip to any Williams Sonoma in the tri-state area, check the official store locator on their website. It is the only source of truth.
Common Misconceptions
- "They just moved to a different part of the mall." Nope. They exited the mall entirely.
- "You can still pick up online orders there." No, if the store is closed, "In-Store Pickup" will not be an option for that zip code.
- "The Pottery Barn next door has all the kitchen stuff now." Sorta, but not really. They carry some tabletop items, but they aren't a full kitchenware replacement.
Actionable Next Steps for Shoppers
If you were a regular at the Williams Sonoma Cherry Hill location, here is how you should handle your shopping moving forward:
- Check your Gift Cards: If you have physical gift cards from the Cherry Hill store, they are still 100% valid online or at any other location (like King of Prussia or Princeton).
- Switch to the App: Download the Williams Sonoma app. They often run "app-only" sales that you wouldn't have found in the Cherry Hill store anyway.
- Look for Local Boutiques: Since the big player left the mall, several smaller kitchen boutiques in Collingswood and Haddonfield have seen an uptick. If you want that "touch and feel" experience, supporting these local shops is a great alternative.
- Virtual Classes: Since you can't go to the Sunday morning classes in person anymore, check their website for virtual events. They often feature celebrity chefs like Ina Garten or Aarón Sánchez. It’s not the same as being there, but the recipes are just as good.
The loss of the Cherry Hill location is really just a symptom of how we shop in 2026. Everything is moving toward efficiency over experience. It sucks if you loved the atmosphere, but the brand itself isn't going anywhere—it's just moved into your phone.