Why the Blue Ocean Strategy Book Still Makes Most Managers Cringe

Why the Blue Ocean Strategy Book Still Makes Most Managers Cringe

Stop me if you've heard this one before. A CEO walks into a boardroom, slams a copy of the blue ocean strategy book on the table, and tells everyone they need to "stop competing and start creating." It sounds poetic. It sounds like a dream. But then, Monday morning hits, and everyone goes right back to price wars and feature creep because, honestly, finding a "blue ocean" is way harder than W. Chan Kim and Renée Mauborgne make it look on paper.

The book is a legend. Since its 2005 release, it’s sold millions. It’s been translated into dozens of languages. Yet, most people still treat it like a collection of buzzwords rather than a rigorous framework. They think "blue ocean" just means "innovation" or "being different." It’s not. It’s a very specific, almost cold-blooded method of looking at a market and deciding what to stop doing entirely.

The Brutal Reality of the Red Ocean

Most companies live in the Red Ocean. It’s bloody. The water is red because everyone is biting each other over the same customers. You see this in the smartphone market, the insurance industry, and even your local coffee shops. Everyone is fighting for a 1% gain in market share.

Kim and Mauborgne, who are professors at INSEAD, spent years looking at 150 strategic moves spanning 30 industries. They weren't just looking for "successful" companies. They were looking for the outliers. They found that while most businesses focus on beating the competition, the real winners—the ones who saw explosive, high-margin growth—didn't focus on the competition at all. They made the competition irrelevant.

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Think about Cirque du Soleil. This is the classic example from the blue ocean strategy book, but people often miss the "why" behind it. In the 80s, the circus industry was dying. Kids wanted video games. Animal rights groups were rightfully protesting. Costs for star performers were skyrocketing.

Cirque didn't just make a "better" circus. They killed the animals. They got rid of the three-ring format. They stopped selling cheap popcorn and peanuts. Basically, they took the high-cost, low-value parts of a circus and threw them in the trash. Then, they added sophisticated music, dance, and a storyline—things from the theater world. They created a new space that wasn't exactly a circus and wasn't exactly a play. They charged five times the price of a Ringling Bros. ticket and parents actually wanted to pay it.

The Value Innovation Trap

There’s a term in the book that everyone quotes but few actually apply: Value Innovation.

It’s not just about adding value. If you just add value, you’re usually just adding costs. That’s how you end up in a Red Ocean, selling a product with 50 features that nobody uses but everyone has to pay for. True value innovation happens when you simultaneously decrease your costs and increase value for the buyer.

It’s a see-saw.

You have to find the things that the industry takes for granted and ask: "Does the customer actually care about this?" Usually, the answer is "not really."

The Four Actions Framework

If you want to actually use the blue ocean strategy book instead of just letting it collect dust on your shelf, you have to look at the Four Actions Framework. It’s the meat of the strategy. It’s simple, but it’s painful to execute because it requires saying "no."

  1. Eliminate: Which factors that the industry has long competed on should be eliminated? (e.g., Cirque eliminated animals).
  2. Reduce: Which factors should be reduced well below the industry’s standard? (e.g., Casella Wines reduced the "complexity" of wine descriptions for Yellow Tail).
  3. Raise: Which factors should be raised well above the industry’s standard?
  4. Create: Which factors should be created that the industry has never offered?

Yellow Tail is a perfect case study. Back in the early 2000s, the US wine market was intimidating. You had to know about tannins, soil types, and aging. It was elitist. Casella Wines looked at that and realized most people just wanted something easy to drink that tasted good.

They eliminated the aging process. They eliminated the complex terminology. They reduced the variety of wines to just two: a red and a white. They created a vibrant, simple label with a kangaroo. They made wine fun. It became the fastest-growing wine brand in US history. They didn't beat the French winemakers at their own game; they played a different game entirely.

Why "Blue Oceans" Become Red Over Time

Nothing stays blue forever. Success attracts sharks.

Netflix was a blue ocean when it started mailing DVDs. Blockbuster didn't even see them as a threat. Then Netflix moved to streaming—another blue ocean. But look at the streaming world today. It’s the reddest ocean imaginable. Everyone has a platform. Everyone is spending billions on content. Churn is high. Margins are being squeezed.

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The blue ocean strategy book isn't a one-and-done map. It’s a mindset of continuous movement. If you find a blue ocean, you have a few years of high profits and no competition, but eventually, the imitators arrive. The goal isn't just to find a blue ocean once; it's to build an organization that knows how to keep finding them.

The Non-Customer Obsession

Most marketers are obsessed with their own customers or their competitors' customers. This is a mistake.

The book argues that the biggest opportunities lie with "non-customers." These are the people who currently look at your industry and say, "That’s not for me."

Nintendo did this with the Wii. In the mid-2000s, Sony and Microsoft were in a brutal arms race. Better graphics. More processing power. Faster frame rates. They were targeting "hardcore gamers."

Nintendo looked at everyone else: moms, grandparents, people who found controllers with 16 buttons terrifying. They created the Wii with a simple motion controller. It wasn't powerful. The graphics were objectively worse than the PS3. But it was fun. They captured a massive market of people who had never bought a console in their lives. They looked at the "non-customer" and built something for them.

Surprising Nuances People Miss

A lot of people think Blue Ocean Strategy is just about "low cost." It's not. It's about "differentiation AND low cost." If you only focus on low cost, you're just a budget player. If you only focus on differentiation, you're just a niche player.

The magic is in the middle.

Also, it's not about being "first to market." It's about being the first to link innovation with value. Being the first to invent a technology (like Xerox with the mouse and GUI) doesn't mean you have a blue ocean. You only have a blue ocean when you turn that technology into something people can actually use and afford.

There is also a huge emphasis on internal buy-in. The second half of the blue ocean strategy book is actually about "Tipping Point Leadership" and "Fair Process." You can have the best strategy in the world, but if your middle managers are terrified of losing their jobs because you're eliminating a department, they will sabotage it. You have to involve people in the process. You have to explain why the change is happening. Without "fair process," the strategy dies in the implementation phase.

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Actionable Steps for Your Business

If you're sitting there wondering how to apply this to your own life or business, don't start by looking at your competitors. Start by looking at your customers' pain points.

  • Audit your industry's "Standard Features": List everything your industry says you must have. Now, look at that list and ask what would happen if you just stopped doing three of them. Would the customer really care? Or would they be relieved that the product is simpler and cheaper?
  • Identify the "Reluctant" Customer: Who uses your product but hates the experience? Or who avoids your industry entirely? Why? The answer to "why they hate it" is your map to a blue ocean.
  • Build a Strategy Canvas: Draw a simple graph. On the horizontal axis, put the factors the industry competes on. On the vertical axis, put the level of offering. Plot your competitors. If your line looks just like theirs, you're in a Red Ocean. Your goal is to draw a line that looks completely different.
  • Focus on the "Three Tiers of Non-Customers": 1. Soon-to-be non-customers (on the edge of leaving).
    2. Refusing non-customers (people who have considered your industry but rejected it).
    3. Unexplored non-customers (people who have never even thought of your product as an option).

The blue ocean strategy book isn't just a business manual; it’s a challenge to the status quo. It’s an invitation to stop fighting for scraps and start building something that people actually love. It requires guts because you have to leave the "safety" of the herd. But as the authors clearly show, the herd is usually headed toward a cliff of shrinking margins and irrelevance anyway.

Start by picking one thing you can stop doing today. Often, the path to a blue ocean isn't about what you add, but what you have the courage to take away.