You’ve got the card. Maybe it’s a crisp Shohei Ohtani rookie or a Charizard that’s been sitting in a shoe box since 1999. Now you want that slab. But if you’re like most collectors, you’re staring at a shipping label wondering where that cardboard actually goes once it leaves your hands. Honestly, the answer used to be simple: "Somewhere in California."
Things have changed. Fast.
As of early 2026, PSA (Professional Sports Authenticator) has undergone a massive geographic explosion. They aren't just tucked away in a single warehouse anymore. They’ve expanded across the U.S. and deep into international territory to keep up with the sheer volume of cards being ripped and flipped. If you’re asking where is PSA grading located, you need to know that your card’s destination depends entirely on what you’re sending and where you live.
The Mothership: Southern California and Beyond
The heart of the operation remains in Santa Ana, California. This is the "Main Office" everyone talks about. Most standard trading cards—your typical sports cards and TCG (Trading Card Game) items—still find their way here. It’s a high-security fortress where the heavy lifting happens.
But here’s the thing: you can’t just walk up to the front door, knock, and hand a package to a security guard. It doesn't work that way. While the headquarters is in Santa Ana, they generally operate via a P.O. Box system for security reasons.
The Jersey City Connection
On the opposite coast, PSA has a massive footprint in Jersey City, New Jersey. This location is particularly vital for PSA/DNA—the wing of the company that handles autograph authentication for items that aren't necessarily cards, like bats, jerseys, or signed photos. If you’ve got a signed baseball, it’s likely heading to the 210 Hudson Street facility in Jersey City rather than the West Coast.
New Kids on the Block: Florida and Texas
The big news for 2026 is the full activation of the Boca Raton and Plano hubs.
- Boca Raton, Florida: This expansion was a strategic move following the acquisition of SGC. PSA now operates a significant grading facility here. It’s designed to handle the overflow of trading cards and provide a more localized hub for the massive East Coast collecting community.
- Plano, Texas: If you’re a ticket collector, Texas is your new home base. PSA recently centralized its ticket authentication and grading services in Plano. By moving all ticket operations to one dedicated outpost, they’ve managed to slash turnaround times that used to lag behind standard card grading.
Going Global: Tokyo, Hong Kong, and Frankfurt
PSA realized a few years ago that shipping a card from Tokyo to California was a logistical nightmare for collectors. It was slow. It was expensive. Customs was a headache.
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Basically, they decided to go to the collectors.
Tokyo, Japan: The Tokyo office isn't just a drop-off point anymore; it’s a full-scale grading facility. In early 2025, they moved to a much larger space in the Heiwajima district (Ota-ku) to handle the explosion of Pokémon and One Piece TCG demand in Asia.
Hong Kong: Located in the Tsim Sha Tsui area of Kowloon, this hub acts as a critical gateway for the Asia-Pacific region. While it handles a lot of the logistics and intake, it has simplified the process for collectors in Southeast Asia who used to face massive tariffs when shipping directly to the States.
Frankfurt, Germany: This is the newest frontier. Expected to be fully operational by summer 2026, the Frankfurt facility is PSA’s first major stake in continental Europe. Before this, European collectors often had to rely on "middleman" services. Now, with a hub in one of the world's biggest logistics centers, the European hobby is finally getting a direct line.
Can You Actually Visit a Location?
This is where most people get tripped up. You see an address online, you drive there, and you find a locked door with a "No Public Access" sign.
PSA locations are generally not retail storefronts. However, there are three ways to "visit" PSA without using a mail carrier:
- Walk-In Wednesdays: The Santa Ana office occasionally hosts events where you can drop off submissions in person. You still have to prepare everything online first, but it saves you the anxiety of the postal service.
- The Burbank Retail Center: In a move that surprised the industry in 2025, PSA opened a permanent retail submission center inside Burbank Sportscards in California. It’s one of the few places where you can hand your cards to a human being in a retail setting seven days a week.
- The Show Circuit: This is the most common way to "find" PSA. They travel to the National, various "Collect-A-Cons," and regional shows like those in Jersey City or Dallas. At these shows, they set up massive booths where you can drop off cards or, in some high-value cases, get "On-Site Grading" where you get your card back before the show ends.
Why the Location Matters for Your Wallet
Knowing where PSA is located isn't just trivia; it affects your "All-In" cost. If you're in Canada, for example, the new Toronto-area facility (which moved from Halifax recently) means you aren't paying international shipping rates or dealing with the nightmare of "brokerage fees" at the border.
The location also dictates the speed. If you send a ticket to the California office by mistake, it might just get rerouted to Texas, adding a week to your wait time. Always check the specific submission form instructions—they change based on what you’re sending.
Practical Steps for Your Next Submission
- Check the "Ship To" Address Daily: Don't use a saved address from 2023. With the new Florida and Texas hubs online, your specific service level might require a new destination.
- Use the PSA App: The app uses your location to suggest the nearest authorized "Dealer" or submission center if you don't want to mail it yourself.
- Verify International Rules: If you’re using the Hong Kong or Tokyo hubs, remember that payment is usually required in local currency or via specific credit card portals that differ from the U.S. site.
- Insure Locally: Even if you're dropping off at a show or the Burbank center, you are responsible for your items until the PSA staff scans them into the system.
The "where" of PSA is a moving target. They are transitionging from a California company to a global logistics firm. Whether your card is headed to the sunny suburbs of Florida or a high-rise in Tokyo, the goal remains the same: getting that 10. Just make sure you put the right zip code on the box.