You’re sitting there, staring at a screen, wondering if picking "Strongly Agree" makes you look like a corporate suck-up or a reliable worker. It's stressful. Honestly, the Walmart assessment test is less about your actual IQ and way more about whether you can figure out the "hidden" personality Walmart wants in its aisles.
If you fail, you're locked out for six months. That is a long time to wait for a retail job. Most people dive in thinking it's just common sense, but common sense will actually get you flagged as "non-competitive" faster than you can say "rollback."
The Truth About Walmart Assessment Test Answers
The first thing you have to realize is that there are three different tests. You’ve got the Retail Associate Assessment (RAA) for hourly folks, the Teaming Employment Assessment (TEA) for team leads, and the Manager Employment Assessment (MEA). They aren't the same. If you answer an RAA question like a manager, you'll fail. If you answer a TEA question like a cashier, you'll fail.
Walmart uses a tiered grading system. You don't just "pass." You get a rating:
- Tier 1 (Competitive): You’re the top pick. This usually lasts for two years.
- Tier 2 (Competitive): You passed, but you might only be eligible for certain roles, and it expires in six months.
- Non-Competitive: You failed. See you in half a year.
Why Your "Honest" Answers Are Failing You
The test has a section called "Tell Us Your Story" and another called "Describe Your Approach." They ask the same thing five different ways. They want to see if you’re consistent. If you say you love helping people on question 4, but say you prefer working alone on question 22, the system marks you as unreliable.
Basically, you need to pick a "character" and stay in it. For an associate role, that character is someone who is obsessed with the customer, follows every rule to the letter, and never, ever gets bored.
Cracking the Situational Judgment Section
This is the part where they give you a scenario, like a customer complaining about a long line or a coworker being lazy. You have to pick the "Most Effective" and "Least Effective" actions.
Here is a real-world example. A customer is upset because an item is out of stock.
- Bad answer: Tell them to check back next week.
- Better answer: Look it up on the handheld and see if another store has it.
- Walmart answer: Apologize, check the backroom immediately, and if it's not there, find a similar item and explain why it’s a great alternative.
Walmart wants "proactive." They don't want you to just be polite; they want you to solve the problem so they don't lose the sale.
The Math Part Isn't Actually About Math
In the RAA, there's a section called "Handle Customer Transactions." It’s an interactive cash drawer. You have to give change. It feels like a second-grade math test, but it's actually a speed and accuracy test. If you take too long to count out $3.42, you’ll get a lower score. They want to see that you won't hold up the line on a busy Saturday.
Understanding the Leadership (TEA) Test
If you’re going for Team Lead, the "walmart assessment test answers" you need are totally different. You aren't just a helper anymore; you're a delegator.
In the "Manage Your Day" section, you'll get a list of tasks:
- A spill on Aisle 4.
- An associate is late for their shift.
- The truck just arrived and needs unloading.
- A customer wants to speak to a manager about a return.
Most people think the customer is #1. Wrong. At the leadership level, Safety is #1. The spill on Aisle 4 is a liability. You clean that or guard it first. Then you handle the customer, then the truck, then the late associate. If you don't prioritize safety and immediate store flow, you won't get that Tier 1 score.
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The "Strongly Agree" Trap
The personality portion uses a 5-point scale.
- Strongly Disagree
- Disagree
- Neutral
- Agree
- Strongly Agree
Never pick neutral. Walmart views "Neutral" as a lack of conviction. They want people who make decisions. If a statement says, "I am always on time," and you pick "Agree," you've already lost points. To Walmart, "Agree" means "Sometimes I'm late." You have to pick "Strongly Agree." You have to be the perfect version of yourself.
Common Mistakes That Kill Your Score
I've seen people fail because they tried to be too humble. On the "Tell Us Your Story" section, they might ask how your previous boss would rate you. If you pick "Above Average," you’re telling Walmart you aren't the best. You need to pick "The Very Best" or "Among the Best." It feels like bragging, but it’s what the algorithm is looking for.
Another big one: ignoring the "Least Effective" option. You have to be just as careful with what you wouldn't do. Avoid any answer that involves "waiting for a manager" unless the situation is literally an emergency you aren't trained for. Walmart hates "wait and see" attitudes.
Summary of What to Remember
- Speed matters: Don't linger on questions. The system tracks how long you take.
- Consistency is king: Use a notepad if you have to, just to remember how you answered similar questions earlier.
- Extreme answers only: Stick to the ends of the scale (1 or 5).
- The Customer is everything: Every situational answer should result in a happy customer or a safe store.
If you’ve already taken the test and failed, don't try to use a different email address to bypass the six-month rule. Their system often flags your Social Security number or phone number, and getting caught can lead to a permanent ban from hiring.
To get ready for your next attempt, sit down and think about the specific role you want. If it's stocking, focus on efficiency and safety. If it's front-end, focus on speed and "service with a smile." Your "walmart assessment test answers" should reflect the specific job, not just your general personality.
Before you start the real thing, take a few practice runs on unofficial sites to get used to the "Most/Least" format. It’s a weird way to think, and getting your brain into that headspace before the timer starts is the best way to ensure you land that Tier 1 status.