Video game QA tester: What the job is actually like when the hype wears off

Video game QA tester: What the job is actually like when the hype wears off

Everyone thinks they want to be a video game QA tester. It sounds like a dream, right? You sit in a beanbag chair, play Halo or Grand Theft Auto all day, and get paid to find secrets. Honestly, that's a total myth. If you walk into a studio expecting to just "play games," you're going to quit within forty-eight hours.

Testing isn't playing. It’s breaking.

Imagine walking into a wall in a digital hallway. Now imagine doing that for six hours. You change your character's boots. You walk into the wall again. You change the lighting settings. You walk into the wall again. You do this because some programmer needs to know if a specific combination of gear and shadows causes the game to crash. It’s tedious. It's repetitive. But without the video game QA tester, your favorite AAA title would be a literal unplayable mess on launch day.

Why the "Entry Level" label is kinda lying to you

The industry loves to call Quality Assurance an entry-level role. In terms of pay, yeah, it usually is. Most testers start out making near minimum wage or just slightly above it, often through contracting agencies like Keywords Studios or Volt. But the skill set? That’s not entry-level at all.

You need to be a technical writer, a diplomat, and a detective all at once.

When a video game QA tester finds a bug, they don't just say "the game broke." They have to write a Jira ticket. That ticket needs "Reproduction Steps." 1. Load Level 4. 2. Equip the Flame Sword. 3. Jump twice while looking at the sun. 4. Game crashes. If your steps aren't perfect, the developer will send it back with a "Cannot Reproduce" tag, and you've just wasted everyone's time.

It’s a high-pressure environment. You’re often the last line of defense before a game goes "Gold." If a game-breaking bug makes it to the disc, the internet will tear the studio apart. Look at the launch of Cyberpunk 2077. The fallout from that release highlighted just how much pressure is placed on QA teams and what happens when their warnings are ignored by upper management to meet a deadline.

The brutal reality of the "Crunch" culture

We have to talk about the hours. Gaming is famous for "crunch," that period of time before a game launches where everyone works 80-hour weeks. For a video game QA tester, crunch is basically a way of life. Because you can't test a feature until the developers finish building it, QA is always at the end of the pipeline. If the devs are late, you’re the one staying until 2:00 AM to make sure the build doesn't explode.

It’s exhausting.

Many testers are "permatemps." You might work for a year on a project, then the day the game ships, your contract ends. You're back on the street looking for the next gig. This lack of job security is the dark side of the industry that the flashy trailers never show. Companies like Activision Blizzard have seen massive internal shifts and even unionization efforts—specifically from QA departments like Raven Software—because people are tired of being treated as disposable.

It’s not just about finding bugs

Software testing involves different "flavors" of work. It’s not all just looking for holes in the map.

  • Functionality Testing: Does the "Start" button actually start the game?
  • Compatibility Testing: Does the game run on a PlayStation 5 as well as it does on a PC with an old graphics card?
  • Localization (LQA): This is huge. Does the Spanish translation fit inside the text box? Is that gesture offensive in Japan?
  • Regression Testing: This is the worst part. You found a bug. The dev fixed it. Now you have to test everything else in the game to make sure the fix didn't break something totally unrelated.

How to actually get noticed in this field

If you're still reading this and thinking, "I still want in," then you need a strategy. Don't just send a resume saying you "love games." Everyone loves games.

Instead, show that you understand the process.

Go download a buggy indie game or an Early Access title on Steam. Write a professional bug report for it. Include your system specs, the version of the game, the exact steps to trigger the bug, and what you expected to happen versus what actually happened. Put these reports in a portfolio.

Certifications matter, but experience matters more. Some people swear by the ISTQB (International Software Testing Qualifications Board). It can help, especially if you want to move into more corporate software testing later. But for games, having a history of participating in "Beta" tests and actually submitting useful feedback is gold. Studios want to see that you can communicate clearly with engineers.

The career path: Where do you go from here?

QA is often a "foot in the door." It's one of the few ways to see the inner workings of a studio without having a Computer Science degree or a professional art portfolio.

Many successful producers, designers, and even studio heads started as a video game QA tester. You learn how the departments talk to each other. You see how the sausage is made. If you’re smart, you use your time in QA to network.

  1. QA Lead: You stop testing and start managing the team and the bug database.
  2. Production: You move into project management, making sure things stay on schedule.
  3. Design: You use your knowledge of what makes a game "broken" to help design systems that actually work.
  4. SDET (Software Development Engineer in Test): This is where the real money is. You write scripts and code to automate the testing process.

Is it worth it?

Honestly? It depends on your temperament. If you have a brain that loves puzzles and you don't mind repetitive tasks, it can be incredibly rewarding to see your name in the credits of a blockbuster game. There is a weird sense of pride in knowing that the reason a million players didn't lose their save files is because you caught a specific error on a Tuesday night in June.

But don't do it for the glory. There isn't much. Do it because you’re obsessed with the "how" and "why" of technology.


Actionable Next Steps

  • Audit your technical skills: Learn how to use Jira or Trello today. These are the industry standards for tracking tasks and bugs.
  • Build a "Bug Portfolio": Find three bugs in a current game. Write them up using the standard "Steps to Reproduce, Observed Result, Expected Result" format.
  • Target the right companies: Look for "Associate Test Analyst" or "QA Technician" roles on sites like Hitmarker or GamesJobsDirect rather than just general job boards.
  • Understand the hardware: Make sure you know the difference between a GPU crash and a software hang. Being able to identify why a game crashed makes you ten times more valuable than someone who just says "it quit."
  • Network with intent: Join Discord servers for game development or follow QA Leads on LinkedIn. Don't ask for a job; ask about their workflow and what tools they use daily.