Honestly, if you've spent any time at Jackson Crossing, you've probably walked past it. The bright orange logo of Ulta Beauty Jackson Michigan is basically a beacon for anyone who realizes they're down to their last drop of foundation or needs a quick hair fix before a weekend event. It's tucked in that convenient spot at 1136 Jackson Crossing, right where you'd expect a one-stop shop to be.
But let's be real. Shopping for beauty products in a town like Jackson can be a hit or miss. You have your drugstores, sure, but they don't have the high-end stuff. Then you have the tiny boutiques that might be out of your budget. This specific Ulta bridges that gap, which is why it stays busy. It's where you go when you want a $5 e.l.f. lip liner but also want to splurge on that $50 NARS foundation you saw on TikTok.
What’s Actually Inside the Jackson Crossing Location?
It's bigger than it looks from the outside. The layout is pretty standard for Ulta—prestige brands on one side, mass-market on the other—but the Jackson team keeps things fairly organized. You'll find the usual suspects like MAC, Clinique, and Urban Decay.
They also carry The Ordinary, which is a lifesaver if you're trying to build a skincare routine on a budget. It's funny how you can walk in for cotton pads and walk out with a whole new 10-step Korean skincare regimen because you got distracted by the "K-Beauty" section.
The Salon and Services
A lot of people forget that there's a full-service salon in the back. It’s not just about buying shampoo; they actually do:
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- Full hair color and highlights
- Haircuts (for all textures)
- Brow waxing and tinting at the Benefit BrowBar
- Makeup applications for prom or weddings
- Ear piercing (which is weirdly popular)
The Benefit BrowBar is probably the most utilized service there. It’s quick. You’re in, you’re out, and your brows don't look like sisters—they look like twins. However, word of mouth around town suggests that booking ahead is non-negotiable. If you try to walk in on a Saturday morning, you're going to be disappointed.
Why the Reviews Are All Over the Place
If you look up Ulta Beauty Jackson Michigan online, you'll see a mix of five-star raves and "never coming back" rants. That’s just the nature of retail in 2026. Most of the complaints seem to stem from the salon or the checkout line during peak hours.
Some customers have mentioned inconsistent results with hair coloring. It's a reminder that while the store is a corporate chain, the stylists are individuals. If you're going for a major change—like going from box-dye black to platinum blonde—you might want to have a very thorough consultation first.
On the flip side, the floor staff usually gets high marks for being helpful. They’re great at color matching. If you’re struggling to find your shade in the Fenty Beauty line, they’ll actually take the time to swatch it on your jawline rather than just pointing at a box.
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Navigating the Store: A Local Perspective
The hours are pretty standard: 10:00 AM to 7:00 PM most days, with shorter hours on Sundays (11:00 AM to 5:00 PM). If you want to avoid the crowd, go on a Tuesday morning. It's a ghost town. You'll have the testers all to yourself, and you won't have to dodge strollers in the fragrance aisle.
Speaking of fragrance, the perfume section here is decent. They have the big names like Chanel and Dior, but they also stock the trendier stuff like Ariana Grande’s Cloud or Billie Eilish’s scents. It's a good place to sniff things before you commit to buying them online.
Curbside and In-Store Pickup
Since the world changed a few years back, the "Buy Online, Pick Up In Store" (BOPIS) feature has become the best way to shop here. You can browse the app while you're sitting at a red light on West Ave, place your order, and it’s usually ready within two hours. They have designated spots for curbside, but honestly, walking in is usually faster if the line isn't wrapped around the store.
Things to Keep in Mind Before You Go
Don't forget your Ulta Beauty Rewards. Seriously. The points add up to actual dollars off your purchase. If you’re buying prestige makeup, those points accumulate fast. Also, check the app for the "$3.50 off $15" coupon. It almost always excludes the "prestige" brands, but it works on your basic toiletries, hairspray, and drugstore makeup.
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If you’re heading there for a specific launch—like a new Kylie Cosmetics drop or a limited edition palette—call ahead. Jackson gets a good amount of stock, but the "highly anticipated" stuff vanishes by noon.
Pro Tip: If they're out of something in-store, ask an associate to order it for you via their handheld device. They can often ship it to your house for free if the store is out of stock.
Actionable Next Steps for Your Visit
- Check the App First: Look for the current "20% off one item" or the standard "3.50 off 15" coupon.
- Book the BrowBar: If you need your brows done, book at least 48 hours in advance via the website.
- Verify the Salon Stylist: If you're getting hair services, check the Ulta app for stylist portfolios or ask for a level-specific price quote (Master Stylist vs. Stylist) to avoid surprises at the register.
- Bring Your Empties: Occasionally, Ulta has recycling programs for beauty packaging; it’s worth asking if they have a collection bin near the front.
It’s just a store at the end of the day, but for those of us in Jackson, it’s our little slice of beauty heaven. Just watch your bank account—it’s dangerously easy to walk in for one mascara and leave $100 poorer.