If you’ve lived in Pleasant Grove or the surrounding Southeast Dallas area for any length of time, you know the building on Military Parkway. It isn’t some sleek, corporate glass structure. It’s Troy Suggs Funeral Home Dallas, and honestly, it’s one of the last few places in the city that still feels like a neighborhood institution rather than a franchise branch.
Planning a funeral is miserable. There is no other way to put it. You’re exhausted, you’re grieving, and suddenly you have to make about fifty decisions that all cost thousands of dollars. Most people just want someone who won’t treat them like a sales lead.
That’s basically the "vibe" at Troy Suggs. Since 1936, this place has been the go-to for families who want a service that doesn't feel manufactured in a boardroom. It was founded by Troy Suggs himself, and today, it’s still operating under the watchful eye of his family—specifically his grand-nephew, James Beasley, along with Melissa Beasley.
The Reality of Funeral Costs in Dallas
Let's talk money because that’s usually the first thing people search for when they look up a funeral home. Dallas isn't cheap. If you go to some of the big-name corporate homes in North Dallas or the Park Cities, you’re easily looking at $10,000 to $15,000 for a traditional burial.
Troy Suggs Funeral Home Dallas sits in a different bracket. While prices in the industry fluctuate—especially with the rising costs of transport and materials—this location is widely known as an "economical" option.
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- Traditional Funerals: Often hover around the $6,200 to $6,500 range (though you should always call for a current General Price List).
- Direct Cremation: Usually the most affordable route if you aren't doing a viewing.
- The Chapel: They have a surprisingly large chapel that can seat up to 300 people, which is rare for some of the smaller, independent spots.
It’s worth noting that "affordable" doesn't mean "cheap quality." In this industry, you’re often paying for the brand name on the sign. At Troy Suggs, you’re paying for the service of about four people who have been working there for decades.
What Most People Get Wrong About Independent Homes
There's this weird misconception that only the giant "conglomerate" funeral homes have the resources to handle complex arrangements. That’s just not true. Honestly, the smaller shops often have more flexibility because they aren't answering to a regional manager in another state.
At Troy Suggs, the staff (specifically James and Melissa) are known for being "down to earth." You aren't meeting with a "Family Service Counselor" who is actually just a salesperson. You're meeting with the owners. They handle everything from the initial transport to the floral arrangements and the coordinate with local cemeteries like Grove Hill or Laurel Land.
Pro Tip: When you call any funeral home in Dallas, ask for their "GPL" (General Price List) immediately. By law (the FTC Funeral Rule), they have to give it to you. It prevents "sticker shock" later on.
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The "Military Parkway" Connection
The location at 7623 Military Pkwy, Dallas, TX 75227 is significant. It’s been there so long that it has served three or even four generations of the same families. There’s a specific kind of trust that comes with that.
When a family member passes, the last thing you want to do is explain your family history to a stranger. For many in East Dallas, the Beasleys already know the history. They remember burying the grandfather, so when the father passes, there is a shorthand. It’s a level of institutional knowledge that corporate-owned homes struggle to replicate.
Nuance and Limitations
Is it the fanciest place in town? No. If you want a marble lobby with a coffee bar and a digital immersion screen, you might want to look at some of the newer builds in Plano or Frisco. Troy Suggs is a "what you see is what you get" kind of establishment.
It’s a traditional space. It’s clean, it’s respectful, and it’s functional. Some people find the "relaxed atmosphere" exactly what they need, while others might prefer something more formal and buttoned-up. It really comes down to what makes you feel comfortable during a crisis.
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How to Handle the Process Right Now
If you are currently looking at Troy Suggs Funeral Home Dallas because of an immediate need, here are the actual steps you need to take to keep things moving:
- The First Call: Dial (214) 381-1109. If it’s after hours, they still have an answering service or a director on call.
- Death Certificate Info: Have the social security number and birthplace of the deceased ready. It sounds clinical, but the paperwork is the biggest hurdle.
- Insurance Check: If there’s a life insurance policy, find the actual paper copy. Most funeral homes can work with assignments, but they need the policy number first.
- Clothing: If you’re doing a viewing, you’ll need to bring a full outfit (including undergarments) to the home.
The funeral industry in Dallas is changing fast. More people are opting for cremation than ever before, and big companies are buying up "mom and pop" shops every month. Seeing a place like Troy Suggs still standing and still family-run in 2026 is becoming a bit of a rarity.
Next Steps for Families: If you aren't in an emergency, go visit the facility during business hours. Walk through the chapel. Ask James or Melissa for a price list and see if their personality meshes with yours. There is no substitute for a face-to-face meeting when you're choosing who will handle your loved one’s final arrangements.