The Crowne Plaza Incident: When Did Kenneka Jenkins Die and Why the Timeline Still Matters

The Crowne Plaza Incident: When Did Kenneka Jenkins Die and Why the Timeline Still Matters

It was a headline that gripped Chicago and eventually the entire country. People were glued to their screens, refreshing Twitter feeds and Facebook groups, trying to make sense of a tragedy that felt like it was plucked straight out of a horror movie. But for the family of a nineteen-year-old girl, it wasn't a viral trend. It was a nightmare. If you're looking for the specific date of when did Kenneka Jenkins die, the official record points to the early morning hours of September 10, 2017.

She disappeared on September 9. She was found on September 10. But those dates don't even begin to cover the complexity of the case.

The details are chilling. A birthday party at a hotel. A missing teenager. A frantic mother being told to "wait" by authorities. And then, the discovery that no one expected: a body inside a walk-in freezer in a vacant kitchen area of the Crowne Plaza Chicago O'Hare Hotel in Rosemont. It sounds impossible. How does a young woman simply walk into a freezer and die? The Cook County Medical Examiner’s Office eventually ruled the death an accident, specifically citing hypothermia. They also noted "alcohol and topiramate intoxication" as significant contributing factors. Topiramate is an epilepsy and migraine medication that can increase a person's vulnerability to cold.

Still, the public didn't buy it. Not at first. Honestly, many people still don't.

The Night Everything Changed

The timeline of when did Kenneka Jenkins die starts late on Friday, September 8, 2017. Kenneka left her home on Chicago's West Side to head to a party on the ninth floor of the Crowne Plaza. She was with friends. They were celebrating. By all accounts, it was supposed to be a standard night out for a group of young people.

Around 1:13 a.m. on Saturday, September 9, Kenneka was seen on a now-infamous Facebook Live video. This video became the epicenter of a million conspiracy theories. People analyzed every frame. They claimed they heard screams, or that they saw reflections in sunglasses that proved foul play. Most of that was debunked by investigators, but the sheer volume of digital "detective work" performed by the public was unprecedented. It showed just how much this case resonated with a community that felt young Black women are often ignored by the system.

Kenneka's friends realized she was missing around 4:00 a.m. on Saturday. They had her phone and her car keys. They called her mother, Tereasa Martin.

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Tereasa Martin didn't wait. She arrived at the hotel around 5:00 a.m. but was told by hotel staff that they couldn't review surveillance footage without a missing persons report. The Rosemont Police told her to wait a few hours to see if Kenneka turned up. This delay is often cited by the family’s legal team as a critical failure. If the search had started at 5:00 a.m. on Saturday, would Kenneka still be alive? It’s a haunting question.

A formal missing persons report was finally filed later Saturday morning. By the afternoon, police began their search. It wasn't until the early minutes of Sunday, September 10, that a hotel employee entered a kitchen area under construction and opened the freezer.

Understanding the Timeline of When Did Kenneka Jenkins Die

The official timeline released by the Rosemont Police Department is dense. It includes snippets of surveillance footage that show Kenneka stumbling through the hotel hallways.

  • Saturday, 3:25 a.m.: Kenneka is seen on camera exiting an elevator. She looks disoriented. She is swaying.
  • Saturday, 3:32 a.m.: She is spotted in a hallway near the kitchen.
  • The Gap: There is no footage of her actually entering the freezer. The camera in that specific area was not motion-activated or was not recording at that exact moment.

Because she was found in the early hours of Sunday, her death is technically recorded as occurring then, though the actual physiological process of hypothermia likely claimed her life hours after she entered the walk-in unit on Saturday morning. This distinction is why people often get confused about whether she died on the 9th or the 10th. For legal and medical records, September 10, 2017, is the date.

The Autopsy and the Controversy

The medical examiner's report was clinical, but the public reaction was emotional. The report found no signs of "struggle" or "trauma." There were no "date rape" drugs in her system. Just the alcohol and the migraine medication.

The combination is dangerous. Alcohol is a vasodilator; it makes you feel warm while your core temperature actually drops. Topiramate can cause confusion and impaired memory. Combine that with a walk-in freezer, and you have a recipe for a tragic accident. The police eventually released photos of the scene, showing Kenneka's body in the freezer. They hoped the transparency would quiet the rumors. It didn't.

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People pointed to the way her clothes were positioned. They pointed to the fact that the freezer door was heavy. Could a disoriented girl open it? Yes, according to the hotel, but could she have closed it behind her? The mechanisms of industrial freezers are different from your kitchen fridge. Some have latches that engage automatically.

In the years following the tragedy, the family filed a massive wrongful death lawsuit. They alleged that the hotel, the security company, and the restaurant that leased the kitchen area were negligent. The argument was simple: why was a walk-in freezer in a vacant, "under construction" area left accessible? Why wasn't it locked?

The lawsuit dragged on for years. It finally reached a settlement in late 2023. The total amount was roughly $10 million.

Of that, about $3.5 million went to Kenneka’s mother. Other family members received smaller portions, and a significant chunk—over $3.5 million—went to legal fees. This settlement didn't include an admission of guilt from the hotel. That's common in these cases. Money is paid to end the litigation, but the "truth" remains whatever the official police report says.

Why We Still Talk About Kenneka Jenkins

The reason the question of when did Kenneka Jenkins die stays relevant isn't just about the date. It's about what her death represented. To many, it represented a failure of security, a failure of the police to take a Black mother's concerns seriously, and the dangers of social media misinformation.

There are still YouTube channels dedicated to "solving" this case. They talk about organ harvesting, high-level cover-ups, and "glitches in the matrix." None of this is supported by evidence. But the vacuum left by the missing surveillance footage of her entering the freezer allowed these theories to grow.

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Real experts in forensic pathology note that "paradoxical undressing" is a common symptom of severe hypothermia. Victims often feel like they are burning up right before they die, leading them to remove their clothes. This explains some of the scene photos that the public found suspicious. It’s a physiological quirk that defies logic but happens in cold-exposure deaths frequently.

Final Facts and Practical Realities

If you are following this case for the facts, remember that the Rosemont Police closed the investigation in October 2017. They treated it as a non-criminal death.

For anyone visiting hotels or hosting events, this case led to significant changes in how "vacant" areas are secured in major hospitality chains. You'll notice more "staff only" areas are now equipped with keyed access or heavy-duty alarms.

The legacy of Kenneka Jenkins is a mix of grief and a demand for better safety standards.

Steps for Safety and Awareness:

  • Check the Medication: If you or a friend are taking medications like Topiramate, be extremely cautious with alcohol. The labels aren't just suggestions; the interactions are neurologically impairing.
  • The Buddy System: It sounds like something from elementary school, but it saves lives. Never leave a disoriented friend alone in a public space, especially a large hotel or club.
  • Insist on Action: If a loved one goes missing in a private establishment, document your interactions with staff immediately. If police won't take a report, ask for a supervisor. Time is the most valuable resource in a missing persons case.
  • Verify Sources: When a case goes viral, stick to official autopsy reports and verified court documents. Social media "sleuths" often prioritize engagement over accuracy, which can cause immense pain to the families involved.

The story of Kenneka Jenkins ended in a freezer, but the conversation about her death continues to shape how we view safety and justice in America. It’s a tragic reminder that a series of small, unfortunate events can lead to a permanent loss.