Staying at Zanzibar Serena Hotel: What Most Travelers Get Wrong About Stone Town

Staying at Zanzibar Serena Hotel: What Most Travelers Get Wrong About Stone Town

You’re standing on a wooden balcony, the salt air is thick enough to taste, and the call to prayer is echoing over a chaotic mess of coral-stone rooftops. It's intense. Most people think of Zanzibar and immediately picture those overwater bungalows in Nungwi or the kite-surfing hubs of Paje. They skip Stone Town or treat it like a one-night chore before hitting the beach. But staying at the Zanzibar Serena Hotel basically changes that entire math. It’s not just a place to sleep; it’s a massive, converted piece of history sitting right on the edge of the Indian Ocean.

Honestly, the "resort life" on the coast is great, but it’s sanitized. You could be in the Maldives or Mexico. Stone Town is different. It’s gritty, loud, and smells like cloves and old world trade. The Serena manages to be this weirdly calm bubble right in the middle of that chaos.

The Architecture is Actually Real History

A lot of hotels try to do the "heritage" thing by buying some distressed furniture and calling it a day. The Zanzibar Serena Hotel didn't do that. They took two massive, historic buildings—the 19th-century Extelcoms building and the even older "Chinese Ghost House"—and fused them together. It’s a member of the Small Luxury Hotels of the World, but it feels more like a museum where you’re allowed to touch everything.

The lobby is huge. It has these soaring ceilings and the kind of intricate wood carving that took months, not hours, to finish. You’ll see the Omani influence everywhere. Think arched doorways, brass-studded doors, and cool white marble. It’s designed to keep the heat out, which is a lifesaver because the humidity in Zanzibar can be brutal.

Most rooms face the ocean. That’s the big sell here. You wake up and see dhows—those traditional wooden sailing boats—drifting past your window. It feels like you’ve been dropped into a 1700s maritime logbook. The beds are high, draped in mosquito netting, and the furniture is heavy, dark wood. It’s masculine, solid, and feels expensive without being flashy.

Why Location Matters More Than You Think

If you stay at a beach resort, you’re stuck. You eat their food, you use their pool, you pay their prices for tours. If you stay at the Zanzibar Serena Hotel, the entire UNESCO World Heritage site is your backyard. You can walk out the front door and be at the Forodhani Gardens in five minutes.

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Forodhani is where the magic happens at night. It’s a night market. Go there for the "Zanzibar Pizza"—which isn't really pizza, it’s more like a stuffed crepe—and the sugar cane juice. It’s crowded. It’s smoky. It’s perfect.

The streets behind the hotel are a maze. You will get lost. Accept it. There are over 2,000 buildings in Stone Town, and most of them are crumbling in the most beautiful way possible. You’ll find tiny coffee shops where old men play Bao (a board game) and shops selling "tingatinga" paintings. Being at the Serena means you can dive into this madness for two hours, get overwhelmed, and then retreat back to the hotel’s pool for a cold Tusker beer.

The Food Situation: Mangapwani and Beyond

Let's talk about the Baharia Restaurant. It’s the main spot in the hotel. It’s right on the water. At night, they do these themed buffets or à la carte menus that focus heavily on what was caught that morning.

If you want the real experience, you have to try the seafood. The spices aren't just for show. Zanzibar is the "Spice Island" for a reason. Nutmeg, cinnamon, black pepper—it’s all grown a few miles away. The hotel does a decent job of showcasing this, but honestly, the best part of dining here is the atmosphere. You’re sitting on the sea wall. The waves are literally hitting the stone below your feet.

  1. The Mangapwani Beach Club: This is a pro tip. The hotel owns a private stretch of beach about 30 minutes away. They have a shuttle. If you get "city fatigue" from the narrow alleys of Stone Town, head here. It’s a secluded spot where you can get a grilled lobster lunch and actually swim in the ocean without the crowds.
  2. The Terrace Seafood Restaurant: This is on the rooftop. It’s smaller, more intimate, and has the best view of the sunset in the entire city. Period.

Addressing the "Old Hotel" Rumors

Look, some people complain that the Serena feels "dated." I get it. If you want a minimalist, high-tech glass box with USB-C ports in every corner and neon lights, this isn't your place. It’s an old building. The plumbing can be a bit loud. The Wi-Fi is fine, but it’s not fiber-optic speeds.

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But that’s kind of the point. You’re staying here for the soul of the place. You’re staying here because you want to feel like an explorer, not a tourist. The service is "Serena style"—which means it’s formal, polite, and maybe a little slower than a New York City hotel. People here say Pole Pole (slowly, slowly). You have to lean into that. If you’re in a rush, you’re doing Zanzibar wrong.

Realities of the Indian Ocean

The water right in front of the hotel isn't for swimming. It’s a working harbor. You’ll see kids jumping off the sea wall and people washing their boats. It’s vibrant, but if you want that turquoise, crystal-clear water you see on Instagram, you use the hotel pool or take the boat to Prison Island.

Prison Island (Changuu Island) is just a short boat ride from the hotel’s private jetty. It’s famous for the giant Aldabra tortoises. Some of them are over 150 years old. It’s a bit of a tourist trap, yeah, but seeing a tortoise that was alive when Queen Victoria was on the throne is pretty cool.

Sustainable Luxury or Just a Name?

Serena Hotels is a big chain in East Africa, owned by the Aga Khan Fund for Economic Development. They actually put a lot of effort into sustainability. They don't just dump plastic. They work with local communities. Most of the staff at the Zanzibar Serena Hotel are locals who have been there for years. That matters. It’s not a revolving door of seasonal workers. They know the history of the building and the town.

Specific Logistics You Need to Know

Getting there is easy. It’s a 15-minute drive from Abeid Amani Karume International Airport (ZNZ). Don't try to drive yourself. Stone Town's "roads" weren't built for cars. Most are just wide enough for a Vespa.

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  • Check-in/out: Standard times, but they are usually flexible if the room is ready.
  • Dress Code: Remember, Zanzibar is 99% Muslim. While the hotel is relaxed, once you step outside, dress modestly. Shoulders and knees should be covered. It’s just respectful.
  • Currency: They take US Dollars (post-2006 bills only!) and Tanzanian Shillings. The hotel can swap money, but the rates at the local stalls are usually better.

Is It Worth the Price Tag?

You’re going to pay more here than at a boutique guesthouse in the middle of the city. No doubt. But you’re paying for the security, the pool (which is a luxury in Stone Town), and the direct ocean access.

If you’re a solo traveler, it’s a safe haven. If you’re on a honeymoon, it’s romantic in a "Casablanca" kind of way. If you’re a history nerd, you’ll spend three hours just looking at the doors.

Actionable Steps for Your Trip

To get the most out of a stay at the Zanzibar Serena Hotel, don't just book a room and wing it.

  • Book a Sea View Room: Specifically, ask for a room on the second floor. The views are unobstructed, and you get a better breeze.
  • The 5 PM Rule: Be on the pool deck or the rooftop by 5:00 PM. The sunset over the Indian Ocean is the main event. The sky turns this wild purple and orange.
  • Walking Tour: Don't use a random guide from the street. Ask the hotel to arrange a certified guide for a 3-hour walking tour. It covers the Slave Market site, the House of Wonders, and the Freddie Mercury museum.
  • The Tea House: If you want a change of pace for dinner, walk over to the Emerson Spice Tea House. You need to book weeks in advance. It’s a 5-course seafood menu on a rooftop, and it’s one of the best dining experiences in Africa.
  • Pack light: The humid air makes everything feel heavy. Linen is your friend.

Staying here is about soaking in the atmosphere of a bygone era. It's about hearing the waves hit the wall while you sleep and waking up to the smell of spice and salt. It’s not perfect, but it’s authentic, and in a world of cookie-cutter resorts, that’s becoming a rare thing.