If you’re driving around your local shopping center looking for that familiar turquoise sign, you’re probably going to be searching for a long time. It’s frustrating. You remember the smell of those oversized candles and the feel of the wicker papasan chairs, but when you pull up a pier 1 imports store locator on your phone today, the results usually feel like a digital ghost town.
Honestly, the truth is a bit of a gut punch for fans of the brand.
There are no more physical Pier 1 stores. Not a single one.
The Day the Wicker Died
The story of what happened to the physical stores is actually pretty dramatic. Back in early 2020, Pier 1 was already struggling, trying to fight off big players like Wayfair and Amazon. Then the pandemic hit. It was the final straw. By May 2020, the company announced it was throwing in the towel and closing all 540 of its remaining brick-and-mortar locations across the U.S. and Canada.
They tried to find a buyer to keep the lights on. It didn't happen.
By October 2020, the last of the physical shops had cleared out their inventory—down to the literal shelving and light fixtures—and locked the doors for good. Since then, Pier 1 has existed exclusively as an online entity. If you find a website claiming to be a "store locator" for Pier 1 in 2026, it’s likely outdated data or a remnant of a business that no longer exists in the physical world.
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Who Actually Owns Pier 1 Now?
It’s been a bit of a game of corporate musical chairs. After the bankruptcy, a company called Retail Ecommerce Ventures (REV), led by Tai Lopez and Alex Mehr, bought the brand for about $31 million. They turned it into a web-only shop.
But then things shifted again. In May 2024, a new firm called Omni Retail Enterprises took the reins. They bought Pier 1 along with other "zombie" brands like Stein Mart and Dress Barn.
What’s interesting is that Omni's leadership has hinted at the possibility of physical stores returning. Their CEO, Sharon Leite, has a massive background in retail, and the company has mentioned they want to be "omni-channel." Does that mean you'll see a Pier 1 in your local mall next year? Maybe. But for right now, the only "location" is your browser tab.
Why People Still Search for a Store Locator
Kinda makes sense why we still look, right? Furniture is hard to buy online. You want to sit in the chair. You want to see if that rug is actually "burnt orange" or just "aggressive rust."
Most people use a pier 1 imports store locator because they:
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- Have an old gift card they want to spend (Heads up: cards from before September 2020 aren't honored by the new owners).
- Need to return a large item and don't want to deal with shipping.
- Miss the specific "sensory experience" of the store.
If you’re in that boat, you've basically got to rely on the website's augmented reality tools or really detailed reviews. It’s not the same as walking through the aisles, but it’s the reality of the 2026 retail landscape.
Don't Get Fooled by "Ghost" Listings
You might see "Pier 1 Imports" pop up on Google Maps in certain cities. These are almost always "ghost listings." Sometimes a local boutique will buy old Pier 1 stock and use the name, or more often, the Map data just hasn't been updated in five years.
If you call the number attached to those listings, it’ll usually be disconnected or belong to a completely different business—like a dentist's office or a Halloween pop-up shop. Save yourself the gas money and skip the trip.
What to Do If You Need That Pier 1 Fix
Since you can't walk into a store, here is how you actually shop the brand now:
- The Official Site: Pier1.com is the only legitimate place to buy their "new" curated collections.
- The Rewards Program: They have a membership for about $9.99 a month that gives you 10% off and free shipping. It's a bit of a gamble if you don't shop there often, but it pays for itself on a single furniture order.
- The "Lookalikes": If you absolutely need to touch the furniture before buying, brands like World Market or HomeGoods carry a very similar "global-eclectic" vibe. In fact, many former Pier 1 vendors now sell through those channels.
The Reality of Returns and Shipping
Shopping online-only changes the math. You can't just throw a defective lamp in your trunk and drive it back to the store.
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Pier 1’s current policy is pretty standard for e-commerce: you have a window to return things, but for large furniture items, the shipping costs can be brutal. This is why the pier 1 imports store locator remains a highly searched term—people are desperately hoping there's a physical drop-off point. There isn't. You have to coordinate a pickup or a mail-back, which is a major shift for the "old school" Pier 1 loyalist.
Summary of the Current State
| Feature | Status in 2026 |
|---|---|
| Physical Stores | Zero. All closed as of late 2020. |
| Online Presence | Active at Pier1.com. |
| Old Gift Cards | Not accepted (if issued before 09/2020). |
| Ownership | Omni Retail Enterprises. |
Actionable Next Steps
If you were looking for a store to resolve a customer service issue or use a credit, don't waste time driving.
First, check the date on your gift card or store credit. If it’s from the "old" Pier 1 (pre-2020), it is unfortunately considered a debt of a defunct corporation and won't work on the new site. Second, if you’re looking for a specific item like the Li Bien ornaments or a papasan chair, go straight to the official website and use their "Notify Me" feature for out-of-stock items. Finally, if you’re trying to return an item, head to their online Help Center immediately; since there are no physical stores, their digital support team is the only way to process a refund or replacement.
Stop searching for a physical address. The brand has moved entirely to the cloud, and while the nostalgia is real, the stores are officially a piece of retail history.