Finding a reliable spot for a scan in Brooklyn shouldn't feel like a part-time job. Honestly, when your doctor hands you a script for an MRI or a mammogram, the last thing you want to do is hunt through a hundred different websites to figure out if a place is actually open or if they’ll take your insurance. Lenox Hill Radiology Mill Basin is one of those local staples that everyone in the neighborhood seems to know, yet people still have a ton of questions about how it actually works.
Located right at 2475 Ralph Avenue, it sits in a pretty convenient pocket of Brooklyn. It’s about a mile and a half from Beth Israel Medical Center and New York Community Hospital. If you’re driving, it’s basically right down the street from Care Pharmacy. But here’s the thing: it’s not just some tiny satellite office. It’s part of the massive RadNet network, which means they have some pretty serious tech tucked away in that Ralph Avenue building.
What Can You Actually Get Done There?
A lot of people think "radiology" just means X-rays. Not even close. This specific location is a full-service hub. They handle the basic stuff, sure, but they also do the heavy lifting like 1.2T Open/High Field MRI. That "Open" part is a lifesaver if you're even a little bit claustrophobic. If you’ve ever had a panic attack inside a tight MRI tube, you know exactly why that matters.
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Beyond the magnets, they offer:
- CT Scans: For when your doctor needs a more detailed look than a standard X-ray.
- 3D Mammography: This is huge. Studies show 3D mammograms can detect up to 40% more invasive cancers than the old-school 2D versions.
- Ultrasound: They do everything from routine checks to more specialized imaging.
- DEXA (Bone Density): Usually for checking osteoporosis risks.
- Lung Cancer Screening & Calcium Scoring: These are the preventative scans that more people should probably be talking about.
The Scheduling Headache (And How to Skip It)
Waiting on hold is the worst. We've all been there. You call the main Brooklyn number—718-282-7000—and hope for the best.
But here’s a tip: they actually allow online scheduling for a lot of services. You can book X-rays, screening mammograms, and even some ultrasounds through their patient portal. If you're a walk-in for an X-ray, you can usually just show up, but honestly, checking the wait times online first is the move.
The hours are fairly flexible, which is a rare win in the medical world.
- Monday – Friday: 7:00 AM – 7:00 PM
- Saturday: 8:00 AM – 5:00 PM
- Sunday: 9:00 AM – 3:00 PM
Yes, they are actually open on Sundays. If you’re working a 9-to-5, that Sunday window is basically gold.
Money, Insurance, and the "Hidden" Fees
Let’s talk about the part everyone hates: the bill. Lenox Hill Radiology Mill Basin takes a massive list of insurance providers. We're talking Aetna, Blue Cross Blue Shield, Cigna, EmblemHealth (GHI/HIP), Medicare, and Medicaid.
But wait.
Even if they "take" your insurance, you need to be prepared for the out-of-pocket costs. Co-pays, deductibles, and co-insurance are due at the time of service. They aren't going to bill you later for those specific amounts. Also, a heads-up for the credit card users: there is a 3% surcharge on credit card transactions. If you want to avoid that extra fee, bring a debit card, a check, or just use cash.
If you don't have insurance, they are required to give you a "Good Faith Estimate" (GFE). This is basically a document that tells you exactly what the scan will cost before you commit. It’s part of a 2022 law, and it’s meant to stop those "surprise" $1,200 bills from showing up in your mailbox three weeks later.
What Patients Are Actually Saying
If you look at recent reviews from early 2026, the sentiment is... surprisingly decent for a high-volume medical center. People consistently praise the mammogram technicians—specifically citing their patience and "bedside manner."
However, it’s not all sunshine. The most common complaint? The wait times. Even if you have an appointment for 1:45 PM, you might not get called back until 2:15 PM. It’s the classic New York doctor’s office experience. If you’re heading there, maybe bring a book or make sure your phone is charged.
Another thing to note is the results. Usually, you’ll see your images and reports in the RadNet Patient Portal within 3 to 5 business days. Some people get them faster, but if it’s been a week and you haven’t heard anything, you’ve got to be your own advocate and call them.
Actionable Steps for Your Visit
Don't just show up and hope for the best. Do these three things to make sure you actually get seen and don't waste your afternoon:
- Double-Check the Script: Make sure your doctor’s "order" or "script" is actually for the Mill Basin location or at least for Lenox Hill Radiology in general. If the name is wrong, they might turn you away.
- Verify Pre-Auth: This is the big one. Many MRIs and CT scans require "Prior Authorization" from your insurance. Do not assume your doctor's office did this. Call your insurance company two days before your appointment and ask: "Is the authorization for my scan at Lenox Hill Mill Basin approved?"
- The "Preparation" Rule: If you’re getting an ultrasound or a CT with contrast, there are rules. You might need to fast for 6 hours or drink a gallon of water. If you don't follow the prep instructions, they will cancel your appointment on the spot.
Lenox Hill Radiology Mill Basin is a workhorse of the Brooklyn medical scene. It’s busy, it’s efficient, and it’s got the tech you need. Just go in with your paperwork ready and your expectations for the waiting room managed, and you'll be fine.