You’re sitting there, looking at your phone, and a name pops up that you don’t recognize: Janetta Coleman. Or maybe you just missed the call and now you're staring at the voicemail icon, wondering if you should bother calling back. It’s a weird feeling. In an era where 90% of unknown calls are robots trying to sell you car insurance or "clean up" your credit, getting a call from a specific person's name feels different. It feels personal.
So, why is Janetta Coleman calling you?
First off, take a breath. This isn't usually a "you won a cruise" scam. Janetta Coleman is a very real, very active professional based in Indiana. If you've lived in the Hoosier State, have family there, or are involved in legal or social work circles, her name appearing on your caller ID actually makes a lot of sense.
The Most Likely Reason: Genesis Mediation
The most common reason for a call from Janetta Coleman is her role as a professional mediator. She is the President of Genesis Mediation of Indiana LLC.
Mediation isn't like a cold call from a telemarketer. If she’s reaching out, it’s usually because you—or someone you are legally connected to—are involved in a situation that requires a neutral third party to settle a dispute.
Think about your current situation. Are you currently going through a divorce? Dealing with a custody battle? Trying to figure out how to handle an elderly parent’s estate?
Janetta specializes in Domestic Mediation. This means she helps people navigate the messy, emotional stuff that happens when families fracture. If an attorney or a court has appointed a mediator to your case, she might be calling to schedule your first session or to gather preliminary information.
Family Law and Parenting Coordination
Sometimes the call isn't about a new case, but an ongoing one. Janetta Coleman also works as a Parenting Coordinator.
This is a specific role where a professional helps high-conflict parents implement their parenting plans. If you are in a situation where communicating with an ex-partner is basically impossible, the court might have brought her in to act as the "referee."
If she's calling, it might be to:
- Discuss a recent dispute over a holiday schedule.
- Follow up on a court-ordered communication protocol.
- Mediate a specific disagreement regarding a child's education or healthcare.
She isn't a "debt collector" in the traditional sense, though if you owe fees for mediation services, that could be another reason for a follow-up.
Child Welfare and Social Work Connections
Janetta has over 25 years of experience in child welfare and is a Licensed Social Worker (LSW). She has a deep history with the Indiana Department of Child Services (DCS) and various adoption agencies.
If you are a foster parent, an adoptive parent, or someone working within the Indiana social services system, a call from her might be related to her consulting work through Montrell Partnerships LLC. She often coordinates large-scale conferences and training sessions for social workers and judicial officers.
Honestly, if you're in that field, you’ve probably seen her name on a flyer or at a seminar. She’s a "connector." She might be reaching out to invite you to a training or to consult on a specific child welfare initiative.
Did You Recently Order a Book?
Here is a curveball: Janetta is also an author. She wrote a book titled Surviving Foster Care: A Journey of Self-Discovery.
If you recently engaged with her website (janettacoleman.com) or ordered a copy of her book, she might be following up regarding a speaking engagement or a community event. She is quite active in the "survivor" community and often speaks about her own experiences in the foster care system.
Is it a Scam? (The "Janetta Coleman" Impersonation Check)
While Janetta Coleman is a legitimate professional, we live in a world where scammers "spoof" real people’s names to gain trust. This is called Caller ID spoofing.
If "Janetta Coleman" calls you and starts demanding immediate payment via gift cards, or asks for your Social Security number right off the bat, hang up. The real Janetta Coleman is a registered mediator with the Indiana Supreme Court. She follows strict ethical guidelines.
How to verify the call is real:
- Check the number: Her business number for Genesis Mediation is often listed as 317-660-1648.
- Ask for a Case Number: If she says she is calling about a legal matter, she will have a court cause number or the names of the attorneys involved.
- Call Back Directly: Don’t just hit "redial" on your phone. Look up "Genesis Mediation Indiana" on a search engine and call the number listed on the official website.
Why This Matters Right Now
If you're in Indiana, the courts are increasingly pushing for Alternative Dispute Resolution (ADR). They don't want every single family argument ending up in front of a judge because the court dockets are completely slammed.
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Because of this, mediators like Janetta are busier than ever. Getting a call from her often means a legal process is moving forward. It’s usually better to pick up or call back rather than ignoring it, as mediation is often a court-mandated step in family law cases.
Immediate Next Steps to Take
If you see a missed call from Janetta Coleman, don't panic, but don't ignore it either. Follow these steps:
- Check your court documents. See if "Genesis Mediation" or "Janetta Coleman" is listed as a court-appointed mediator or parenting coordinator.
- Contact your attorney. If you have a lawyer, shoot them a quick text or email. Ask, "Hey, is Janetta Coleman supposed to be reaching out to me for mediation?"
- Prepare your questions. If you do call back, have your case information ready. Understand that as a mediator, she isn't "on your side" or "against you"—she is there to facilitate a conversation.
- Verify the identity. If the caller sounds suspicious or asks for unconventional payment methods, report the number to the FTC and do not provide any personal financial data.
Ultimately, a call from Janetta Coleman is typically a sign that a formal professional process is underway. Whether it's a mediation session or a social work project, she’s a known entity in the Indiana professional landscape. Dealing with it directly is almost always the fastest way to get your phone to stop ringing.