General > General Discussion

Friend's account registration troubles

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Eiris:
Heya,
Sorry if this is the wrong place to post this, but my friend is trying to register an account here and the registration email failed to send. They tried with both a gmail and yahoo address.

Thanks!

Kiana:
Has your friend checked their spam folder or tried whitelisting webmaster@pixelation.org?
An administrator can manually activate the account if for some reason the activation emails aren’t sending.

Eiris:
Both tried, none worked. What's the best way to contact an admin?

Cheers!

Kiana:
You could PM Indigo or just post in this thread. The only info needed is your friend’s username.

For future reference, you can go here and search by position for a list of administrators or search “moderator” instead for a list of moderators. Admins have power over stuff like account activation and username changes whereas mods generally just have forum moderation tools.

Eiris:
Their username is cinnatea. Thank you!

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