Pixelation

General => General Discussion => Topic started by: Eiris on March 07, 2019, 02:57:02 am

Title: Friend's account registration troubles
Post by: Eiris on March 07, 2019, 02:57:02 am

Heya,
Sorry if this is the wrong place to post this, but my friend is trying to register an account here and the registration email failed to send. They tried with both a gmail and yahoo address.

Thanks!

Title: Re: Friend's account registration troubles
Post by: Kiana on March 07, 2019, 05:27:06 am

Has your friend checked their spam folder or tried whitelisting webmaster@pixelation.org?
An administrator can manually activate the account if for some reason the activation emails aren’t sending.

Title: Re: Friend's account registration troubles
Post by: Eiris on March 07, 2019, 03:38:38 pm

Both tried, none worked. What's the best way to contact an admin?

Cheers!

Title: Re: Friend's account registration troubles
Post by: Kiana on March 07, 2019, 07:25:03 pm

You could PM Indigo or just post in this thread. The only info needed is your friend’s username.

For future reference, you can go here (https://pixelation.org/index.php?action=mlist;sa=search;search=administrator) and search by position for a list of administrators or search “moderator” instead for a list of moderators. Admins have power over stuff like account activation and username changes whereas mods generally just have forum moderation tools.

Title: Re: Friend's account registration troubles
Post by: Eiris on March 08, 2019, 12:22:32 am

Their username is cinnatea. Thank you!

Title: Re: Friend's account registration troubles
Post by: Indigo on March 08, 2019, 12:50:49 am

Activated.  Will look into the email issue. there are a number of people that are encountering the same problem, but others aren't, so it's hard to track down

Title: Re: Friend's account registration troubles
Post by: Eiris on March 08, 2019, 01:08:33 am

Works now. Cheers!