How to turn on apartment heater: Why your unit is still cold and what to do about it

How to turn on apartment heater: Why your unit is still cold and what to do about it

Moving into a new place is exciting until the first frost hits and you realize you have no idea how to turn on apartment heater systems that look like they belong in a museum. It happens to everyone. You stare at that beige plastic box on the wall, or that heavy iron radiator in the corner, and pray it doesn’t explode when you touch it. Honestly, apartment heating is rarely intuitive because landlords love installing the cheapest, most confusing interfaces possible.

I’ve spent years dealing with drafty pre-war builds and "luxury" units where the smart tech is actually pretty dumb. Most people think it’s just about flicking a switch. It isn't. Sometimes there’s a gas valve hidden behind a kitchen panel, or a pilot light that’s been dead since 2012. If you're shivering right now, let’s fix that.

Check the thermostat first (It’s usually the culprit)

Most modern apartments use a digital thermostat. If the screen is blank, the batteries are dead. Simple as that. Pop the cover off—usually, you just pull firmly or slide it up—and swap in some fresh AAs. You’d be surprised how many maintenance calls are solved by five dollars' worth of Duracell.

If the screen is on, make sure it’s actually set to "Heat." It sounds obvious, I know. But many systems have a "Heat/Off/Cool" toggle and a separate "Fan On/Auto" switch. If it’s on "Fan," you’ll get air, but it’ll be room temperature. Set it to "Heat" and "Auto." Then, crank the temperature at least five degrees above the current room temp. You should hear a click. That click is the relay telling the furnace or boiler to wake up.

Wait a few minutes. If you have a forced-air system, the vents might blow cold air for the first 60 seconds. That’s just the "dead air" in the ducts getting pushed out. Don't panic yet.

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The mystery of the baseboard heater

Baseboard heaters are a different beast entirely. You see these a lot in older renovations or studios. They are usually electric or hydronic (filled with water). If you have electric baseboards, they often have their own dedicated dial right on the unit itself. No wall thermostat at all.

You have to turn that dial, but please, for the love of everything, check for curtains first. Every year, people drape long drapes over these things and start fires. If it’s an electric heater and it isn't getting hot, check your breaker box. These units pull a massive amount of juice. It’s incredibly common for a baseboard heater to trip a 20-amp breaker if you’re also running a hair dryer or a microwave on the same circuit.

Radiators and the "Clanking" sounds

If you live in an old city like New York, Chicago, or Boston, you probably have steam radiators. These are charming until they start banging like a drum set at 3:00 AM.

How to turn on apartment heater units that use steam? Look at the bottom of the radiator. There’s a large valve handle. It needs to be fully open or fully closed. There is no "medium" setting with steam. If you leave it halfway, it creates a vacuum that traps water, leading to that horrific "water hammer" clanking sound.

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  • Lefty-loosey to open it.
  • Make sure the air vent (the little silver bullet-shaped thing on the side) isn't painted shut.
  • If the vent is clogged, the air can't get out, which means the steam can't get in.

Landlords are notorious for painting over these vents during the "landlord special" between tenants. If it's covered in white latex paint, poke the tiny hole at the top with a needle. It might save your winter.

Finding the pilot light

If you have an older gas wall heater—the kind that looks like a grate in the wall—you might need to light a pilot light. This is where things get a bit "old school." You’ll usually find a small door at the bottom. Inside is a gas valve with "On," "Off," and "Pilot" positions.

Basically, you turn the knob to "Pilot," hold it down to start the gas flow, and use a long BBQ lighter to hit the thermocouple. Hold that knob down for about 30 seconds after the flame starts so the sensor gets warm enough to keep the gas flowing. If it goes out the second you let go, your thermocouple is shot. That’s a "call the landlord" situation. Do not try to DIY a gas line repair. It’s not worth the risk.

Why it might still be cold

Sometimes you do everything right and the air is still lukewarm. Check your intake vents. If you’ve pushed your sofa right up against the return air vent, the system can't breathe. It’ll overheat and shut down as a safety precaution.

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Also, look at your windows. In many apartments, the "heater" works fine, but the windows are basically just holes in the wall. If you feel a breeze, get some plastic window film. It’s cheap, looks a bit tacky, but it can raise the internal temp by 5 to 10 degrees by creating a dead-air buffer.

When to actually call maintenance

You’ve checked the batteries. You’ve flipped the breaker. You’ve confirmed the gas is on. If the air coming out is still cold after 15 minutes, the inducer motor or the igniter is likely dead. These are mechanical parts that fail constantly.

According to the U.S. Department of Housing and Urban Development (HUD), landlords are legally required to provide a heat source that can maintain a specific temperature (usually 68°F) during winter months. If your heater is "on" but you're at 55°F, it's legally broken.

Pro-tip: Send a "paper trail" email. Don't just call. If you have to go to housing court or withhold rent (check local laws first!), you need proof of when you reported the issue.

Immediate steps to take right now

If you’re sitting in a freezing apartment while reading this, follow this sequence:

  1. Check the Breaker: Find the grey metal box (usually in a closet or behind a door) and look for switches labeled "HVAC," "Furnace," or "Heater." Flip it off and back on.
  2. Thermostat Batteries: Even if the screen looks "okay," weak batteries can fail to trigger the furnace. Swap them.
  3. The Switch: Look for a literal light switch near your furnace or in a utility closet. It often has a red plate. This is the "Service Switch." It must be UP. People often flick it off thinking it’s a light.
  4. Clear the Area: Move any furniture at least 18 inches away from vents or baseboards.
  5. The Smell Test: If you smell "rotten eggs," that’s a gas leak. Leave the apartment immediately and call the gas company from outside. Don't even turn off the lights—a spark could be bad news.

Most of the time, figuring out how to turn on apartment heater controls is just a matter of finding the one hidden switch the previous tenant flipped before they moved out. Take a breath, grab a flashlight, and check the basics. You'll likely have the place toasty in twenty minutes.