Maybe you found it in a junk drawer. Or perhaps that old 7th-generation model is finally acting up, freezing every time you try to skip a track on a playlist from 2014. Either way, you're here because you need to know how to factory reset iPod touch devices without accidentally bricking the thing or losing every photo you ever took at a middle school dance.
It’s a bit of a weird time for the iPod. Apple officially killed the line in 2022. Because of that, the software feels a bit like a time capsule. Depending on whether you're running iOS 15 or something ancient like iOS 6, the buttons you need to press aren't always where you'd expect them to be. Honestly, the process is pretty straightforward, but if you forget to sign out of iCloud first, you’re going to run into the dreaded Activation Lock. That’s a headache nobody needs.
Let's just get into it.
The "I Still Have My Passcode" Method
If you can actually get into the device, this is the easiest route. It’s the official way. Before you touch a single setting, though, please back it up. Use Finder on a Mac or iTunes on Windows. If you have enough iCloud space, just do it there. Seriously. Once you wipe it, those 2,000 songs you painstakingly ripped from CDs in 2009 are gone forever.
First, you have to turn off "Find My." This is the step most people skip. Go to Settings, tap your name at the top, and hit Find My. Toggle it off. You’ll need your Apple ID password. If you don't do this, the next person who owns this iPod—even if it's just your younger sibling—won't be able to use it. It'll stay locked to your account.
Now, for the main event. Open Settings, then tap General. Scroll all the way to the bottom. On newer versions of iOS, you’ll see "Transfer or Reset iPod." Tap that. Then, hit "Erase All Content and Settings." The iPod will ask for your passcode one last time. It might ask for your Apple ID password too. Give it what it wants. The screen will go black, the Apple logo will appear with a little progress bar, and you’re done.
It takes a few minutes. Don't poke it. Just let it finish.
What to Do if You're Locked Out
We've all been there. You haven't touched the device in three years, and now you can't remember if your passcode was your old house number or your dog's birthday. If you enter the wrong code too many times, the iPod will tell you it's disabled. At that point, the "Settings" menu is useless to you.
You’re going to need a computer for this.
You’ll need to put the iPod into Recovery Mode. This is where things get slightly tactile.
For a 7th-generation iPod touch (the one released in 2019), you need to press and hold the Top button and the Volume Down button at the same time. Keep holding them. Do not let go when you see the Apple logo. Keep holding until you see a screen that shows a cable pointing toward a computer.
If you have a 6th-generation iPod touch or older, it’s different. You use the Home button instead. Hold the Top button and the Home button simultaneously. Again, wait for that recovery screen.
Once the device is in Recovery Mode, plug it into your computer.
- If you’re on a Mac with macOS Catalina or later, open Finder.
- If you’re on a PC or an older Mac, open iTunes.
- Select your iPod from the sidebar.
- A popup will appear asking if you want to Update or Restore.
- Choose Restore.
This downloads the latest compatible software and wipes the device clean. If the download takes more than 15 minutes, your iPod might exit Recovery Mode. If that happens, just let the download finish and then do the button-holding dance again.
✨ Don't miss: Why Every Apple Watch Ad Hits So Different (and How They Actually Sell You)
Why Your iPod Might Be Stubborn
Sometimes, the how to factory reset iPod touch process just... fails. Maybe the buttons are sticky. Maybe the battery is so shot that it dies halfway through the reset.
If the buttons aren't working, you're in a tough spot. You can try using "Find My" from a different device (like an iPhone or a laptop) to remotely erase it. Log into iCloud.com, find your iPod in the list of devices, and select "Erase." This only works if the iPod is connected to Wi-Fi. If it's been sitting in a drawer and isn't connected to the internet, this command will just sit in a queue forever.
Another common snag is the Apple ID. If you bought this iPod used and it’s still signed into the previous owner's account, a factory reset won't help you bypass the Activation Lock. You'll need the original owner to remove the device from their account remotely. There is no "hack" for this that actually works consistently; it’s a security feature designed to make stolen devices useless.
Dealing with "Error 4013" and Other Gremlins
If you're using the computer method and you get a numbered error message, it's usually a hardware communication issue.
- Swap the cable. Seriously, 90% of the time, it's a bad Lightning cable.
- Try a different USB port.
- Make sure your Mac or PC is fully updated.
- Force restart the iPod while it's still plugged in.
Preparing for Resale or Recycling
Once the reset is finished, you should see the "Hello" screen in multiple languages. This is the sign of success. If you're selling it, turn it off right here. Don't go through the setup process. Let the buyer do that.
If you’re resetting it because it was running slow, try setting it up as a "New Device" rather than restoring from a backup. Backups often carry over the "gunk"—cached files, corrupted settings, and bloated data—that caused the slowness in the first place. Starting fresh is like giving the hardware a second life.
If the iPod is physically broken—like a bloated battery pushing the screen out—don't bother with a reset. At that point, it’s a fire hazard. Take it to an Apple Store or a certified recycler. They can handle the data destruction and the battery disposal safely.
The Last Resort: DFU Mode
If Recovery Mode fails, there is one deeper level: DFU (Device Firmware Update) mode. This is the "nuclear option." It bypasses the iBoot bootloader and allows the computer to talk directly to the hardware chip.
To enter DFU mode on a 7th Gen:
- Connect to a computer.
- Hold Top and Volume Down for 10 seconds.
- Release the Top button but keep holding Volume Down for another 10 seconds.
- The screen will stay completely black. If the Apple logo appears, you held the buttons too long and need to start over.
- Your computer will say it has "detected an iPod in recovery mode."
This is the absolute final way to force a reset when the software is completely corrupted.
Moving Forward
Once you have successfully performed the reset, you have a blank slate. If you're keepng the device, consider only installing the apps you absolutely need. The older processors in these devices struggle with modern versions of apps like TikTok or heavy mobile games. Keeping it lean will ensure it stays fast.
For those passing the device on, ensure you’ve removed it from your "Trusted Devices" list in your Apple ID settings. This finalizes the "divorce" between you and the hardware. You’ve now successfully wiped the slate clean.
Next Steps for Your iPod:
- Verify the Activation Lock: Log into iCloud.com/find to ensure the device no longer appears under your account.
- Clean the Hardware: Use 70% isopropyl alcohol on a lint-free cloth to remove years of fingerprints and pocket lint from the casing and screen.
- Update the Software: If you are keeping the device, run the latest available software update (usually iOS 15.8.x for the 7th Gen) immediately after the reset to patch security vulnerabilities.
- Recycle Responsibly: If the device is no longer functional, do not throw it in the trash. Use Apple’s Trade-In program or a local e-waste facility.