You’ve spent hours standing by your booth. You finally saw that glorious green text flash on the screen. Someone actually donated. But then you check your balance and... nothing. It’s still zero.
It feels like you’ve been robbed. Honestly, it’s the most common frustration for anyone playing PLS DONATE. You see the big numbers in-game, but your actual Roblox wallet stays empty.
Here is the thing: you don't actually "claim" the Robux in the way you might think. There isn't a giant "Withdraw" button that sends cash to your account instantly. The process is a mix of automatic systems and a lot of waiting.
How to Claim Pls Donate Robux: The Reality Check
Most players think they need to do something special to get their funds. You don’t.
When someone buys a game pass or a shirt from your booth, the Robux starts a journey. It moves from their account into a "pending" state. This is a security measure Roblox uses to make sure the Robux wasn't stolen or part of a scam.
Basically, the Robux is sitting in a digital waiting room.
Why the wait is so long
Roblox usually holds these funds for 5 to 7 days. Sometimes, if the amount is massive—like thousands of Robux—it can take up to 30 days. It sucks. We all want our skins and game passes now. But this "pending" period is mandatory and you can't skip it.
There is one specific exception. Offline donations. If someone sent you a gift while you weren't in the game, you do actually have to click something.
- Open PLS DONATE.
- Look at the icons on the left side of your screen.
- Tap the small Gift Box icon.
- If there's a letter icon at the top, click it.
- Hit "Claim" on those gifts.
This adds the donation to your "pending" list. It still won't be in your wallet yet, but it's officially on its way.
Checking Your Pending Robux (The Only Way to Be Sure)
Stop looking at your balance in the top corner of the app. It won't update for a week.
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If you want to see exactly how much is coming, you have to go to the Transactions page. You can’t easily find this in the standard mobile app menu, which is why everyone gets confused.
The Desktop/Web Method
Log into the Roblox website on a browser. Click the Robux icon in the top right. Click on your balance (even if it’s 0). This takes you to the My Transactions page.
Look for the header that says Summary.
Underneath that, you’ll see Pending Robux. That number is your "true" earnings from PLS DONATE. If you see a number there, you're safe. The Robux is real. It’s just stuck in traffic.
The Mobile Workaround
Since the app hides the transaction details, open Chrome or Safari on your phone. Go to roblox.com and select "Continue in Browser" (don't let it open the app!). Log in, hit the Robux icon, and check your transactions there. It’s a bit of a hassle, but it's the only way to see the "clock" icon next to your pending sales.
The "Tax" Nobody Warned You About
You got donated 100 Robux, but your pending balance only shows 60? You haven't been cheated.
Roblox has a pretty steep tax system for "Sale of Goods," which is what PLS DONATE uses.
- Roblox takes 30% as a platform fee.
- Hazem (the creator of PLS DONATE) takes 10%.
- You get 60%.
So, if someone drops 1,000 Robux on your booth, you are only ever going to see 600 of that. It’s a bitter pill to swallow, but that’s the price of using the most popular donation game on the platform. If you try to sell a 1 Robux item, you’ll literally get 0. Always price your items at 2 Robux or higher if you want to actually see a profit.
What to Do If Your Robux Never Arrives
If it’s been 14 days and your Pending Robux still hasn't moved to your Total, then you might have a problem.
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First, check your "Sales of Goods" in the transaction tab. If the transaction isn't listed there at all, the "donation" was likely a visual glitch or a fake effect. Some players use specialized scripts or "fake donation" items to trick people into thinking they got a huge windfall.
If the transaction is there but still pending after three weeks, your account might be under review. This happens if Roblox suspects "cross-trading" or if the person who donated used a stolen credit card. In this case, you just have to wait. Support rarely speeds up pending transactions.
Actionable Next Steps
To make sure you actually get your Robux without issues, follow these steps immediately:
- Verify your email: Roblox is much more likely to flag accounts with unverified emails. Go to your account settings and make sure that light is green.
- Diversify your prices: Don't just have a "10,000" button. Most people have a few spare Robux. Add buttons for 2, 5, 10, and 25. Small amounts add up faster than waiting for a "whale" that might never come.
- Screenshot big wins: If someone actually nukes the server or sends you a massive gift, screenshot the transaction in your "My Transactions" tab. If something goes wrong, you’ll want that proof for a support ticket.
- Stay active: Don't just AFK (Away From Keyboard) for 20 hours. Engaging with people, even just saying "thanks" or having a funny sign, reduces the chance of your account being flagged as a bot by Roblox’s automated systems.