So, you’re done with the high-brow video essays. Maybe you’ve binged every single Wendover production or watched enough Jet Lag: The Game to feel like you’ve actually circumnavigated the globe yourself. Or, honestly, maybe your budget is just feeling a little tight this month and that $5 or $50 a year is better spent on a few extra lattes. Whatever the reason, you’re here because you need to know how to cancel Nebula subscription, and you want to do it fast.
Nebula is a weird beast. It’s not like Netflix where there’s basically one giant "Stop" button. Since the platform was built by creators (specifically Standard and the folks behind some of the biggest channels on YouTube), it integrates with a lot of different payment processors. This means your "Cancel" button might be in a totally different place than your friend’s. If you signed up through a CuriousityStream bundle back in the day, you’re looking at a completely different process than if you used the iOS app.
Where is my cancel button?
The biggest headache people run into is simply finding the right menu. It's kinda annoying. If you signed up directly on the Nebula website (nebula.tv), your first stop is the "Settings" gear. Once you’re in there, you look for "Subscription." It should show you your current plan—whether you’re on the monthly or the annual tier. There is usually a very plain, non-flashy link that says "Cancel Subscription."
Click it.
Nebula doesn't usually do the "Are you SURE? What about 50% off?" song and dance as aggressively as some other streamers, which is refreshing. But you’ve gotta make sure you see a confirmation screen. If you just close the tab after clicking cancel, you might still be on the hook for next month's bill.
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Dealing with the Apple and Google tax
If you’re a mobile-first person, you probably subscribed through your phone. This is where things get slightly more complicated because Nebula themselves can’t actually stop the payment. Apple and Google guard those credit card details like a dragon guarding a gold hoard.
On an iPhone, you have to go into your actual iOS Settings app. Tap your name at the very top. Then tap "Subscriptions." You’ll see a list of every app that’s currently draining your bank account. Find Nebula, tap it, and hit "Cancel Subscription." If you don’t see Nebula there, it means you didn't subscribe through the App Store, and you need to go back to the website.
Android users, you know the drill. Open the Google Play Store. Tap your profile icon. Go to "Payments & subscriptions" and then "Subscriptions." Find the Nebula logo and terminate it.
The CuriosityStream Bundle Trap
Wait. Did you get Nebula as part of a bundle?
A few years ago, the most common way to get Nebula was through a promotional deal with CuriosityStream. It was a killer deal—basically two streaming services for the price of one. However, if this is how you signed up, you cannot cancel Nebula through the Nebula website.
It’s weird, I know.
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Basically, CuriosityStream acts as your "landlord" in this scenario. You have to log into your CuriosityStream account, go to their billing settings, and cancel the entire bundle there. Once you cancel CuriosityStream, your access to Nebula will usually expire at the end of that billing cycle. You can't keep one and ditch the other if they are linked in that specific legacy bundle.
What happens to your data?
Most people don't think about this, but Nebula lets you follow specific creators and save videos to "My List." When you cancel, that data doesn't necessarily vanish into the void immediately. Usually, if you decide to come back six months later because a new season of a show you love dropped, your watch history and "My List" will still be there as long as you use the same email address.
But don't bank on it forever. Privacy laws like GDPR and CCPA mean companies sometimes purge inactive user data after a certain period.
Why it sometimes feels like it didn't work
Ever cancel something and then see a charge two days later? It’s the worst. This usually happens because of "billing cycles." If your subscription renews on the 15th and you cancel on the 14th, the automated banking system might have already started the "pull" request.
Nebula’s terms of service generally state that subscriptions are non-refundable. So, if you’re trying to cancel Nebula subscription to get money back for a year you just paid for, you might be out of luck. They don't really do pro-rated refunds. You’ll just keep access until the year is up.
If you truly feel you were charged in error—like if you cancelled weeks ago and they still billed you—don’t just scream at your monitor. Send an email to help@nebula.tv. They are a relatively small team compared to the giants like Disney+, and they are actually pretty human about fixing billing glitches.
Checking for the confirmation email
Always, always, always check your inbox. After you click that final button, Nebula (or Apple/Google) will send an automated email confirming the cancellation. Save this. Stick it in a folder. If you ever need to dispute a charge with your credit card company, that "Confirmation of Cancellation" email is your "get out of jail free" card. Without it, it’s your word against theirs.
Common misconceptions about Nebula billing
People often think that deleting the app from their phone cancels the subscription. It doesn't. Not on Nebula, not on anything.
Another weird one? Changing your password. Some people think that if they change their password or de-authorize devices, the billing stops. Nope. The "billing engine" is totally separate from the "login engine." You could be locked out of your account and still be paying for it every single month.
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Also, if you signed up using a "Creator Code" to support someone like Lindsay Ellis or RealLifeLore, cancelling doesn't "hurt" them in a personal way, but it does stop the recurring revenue they get from your view time. Nebula splits a huge chunk of its profit directly with creators based on how much you watch. When you leave, that specific pool of money for those creators gets a tiny bit smaller.
Strategic next steps
If you’re definitely sure about this, follow these steps to ensure you aren't billed again.
- Identify your sign-up method. Was it the website, the iOS App Store, the Google Play Store, or the CuriosityStream bundle?
- Navigate to the correct portal. Website users go to nebula.tv/settings; mobile users go to their device's native subscription manager.
- Execute the cancellation and wait for the confirmation screen. Do not close the window early.
- Check your email inbox for the official "Cancellation Confirmed" notice.
- If you were using Nebula to support a specific creator, consider following their newsletter or YouTube channel so you don't lose touch with their work entirely.
- Set a calendar reminder for the day before your access actually expires. This lets you do one last "download for offline" binge session of your favorite documentaries before the paywall goes back up.
Once you’ve done these things, your account will move into a "pending cancellation" state. You’ll still have full access to all the "Nebula Plus" content and creator exclusives until the exact minute your current paid period ends. After that, your account reverts to a free tier (if available) or simply locks you out of the video player.