So, you’re looking for Henry Ford Medical Center One Jackson Square. Maybe you’re just trying to find where to park without getting a ticket, or maybe you’re looking for a specific specialist and the downtown Jackson layout is throwing you for a loop. Honestly, healthcare navigation shouldn’t feel like a puzzle, but here we are. This spot is a pretty vital piece of the Henry Ford Health system in Jackson, though it’s distinct from the massive main hospital tower you see nearby.
Think of One Jackson Square as the "refined" downtown hub. It’s not where you go for a 2 a.m. emergency room visit (that's the main hospital on East Avenue), but it is where a huge chunk of the high-level outpatient work happens. It sits right across from the Michigan Theatre, which makes it feel more like a part of the city's heartbeat than a sterile, isolated medical campus.
What’s Actually Inside the Building?
Most people end up here for three specific reasons: internal medicine, physical rehab, or occupational health. But it’s a bit more layered than that.
Henry Ford Medical Center One Jackson Square is home to a robust Internal Medicine team. These are the folks you see for the "big picture" of your health—managing diabetes, keeping an eye on your blood pressure, or just figuring out why you've been feeling sluggish lately. It’s heavily focused on adult care. If you’re a senior or looking for geriatric expertise, this is one of the primary spots in the county where those specialists hang their hats.
Then there’s the Physical Rehabilitation wing. This isn’t just a room with some treadmills. They do the deep work here. We're talking:
- Speech-Language Pathology for people recovering from strokes.
- Lymphedema therapy.
- Vestibular therapy (if you’ve ever had vertigo, you know how life-changing this is).
- Occupational Therapy to get you back to being able to button your own shirt or cook a meal after surgery.
The Logistics: Parking and Getting In
Let’s talk about the thing everyone actually stresses about: the gated lot.
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One Jackson Square has a gated surface lot right next to the building. It’s free for patients, which is a relief because downtown Jackson parking can be a headache. There are designated spots for handicap permits right by the doors. If that lot is full, there’s a garage underneath the surface lot and some pull-in spots along Michigan Avenue.
Address for your GPS: 100 E Michigan Ave, Jackson, MI 49201.
The building itself is full of natural light and actually has some decent artwork. It doesn’t have that "old hospital smell," which definitely helps the vibe if you're there for a long physical therapy session.
Why This Location Matters for Jackson
Before Henry Ford took over, Allegiance Health was the big name in town. When the merger happened back in 2016, a lot of money—about $300 million—was poured into the Jackson infrastructure. One Jackson Square benefited from that shift toward integrated care.
Basically, because this center is tied into the larger Henry Ford Detroit system, your doctor in Jackson can pull up your records from a specialist in West Bloomfield or Detroit instantly. No more faxing papers like it’s 1994.
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Is It Good? What Patients Say
Look, no medical facility has a 100% "everyone is happy" rating. That’s just the nature of the beast. However, the Jackson branches of Henry Ford generally score well on doctor-patient communication.
According to Medicare "Care Compare" data and Leapfrog Group ratings, the system has high marks for "Nursing Excellence" (they have Magnet status, which is a big deal in the medical world). Patients usually report that the staff actually explains what your medications are for before they hand them over.
On the flip side, some people find the billing side of large systems a bit clunky. That’s a common gripe. But in terms of the actual medical care at One Jackson Square, the physical therapists there are often cited as some of the most patient-centered in the region.
A Few Things You Might Not Know
One Jackson Square also handles Occupational Health. This is the side of the business that works with local companies. If you need a drug screen for a new job or a DOT physical for your CDL, this is likely where your employer is sending you.
They also have a focus on "Industrial Rehabilitation." If you got hurt on a factory line or a construction site, they have programs specifically designed to mimic those movements to make sure you're actually safe to go back to work, not just "well enough to walk."
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Practical Steps for Your Visit
- Check your suite number: The building has multiple floors. Internal Medicine is usually in Suite 102, and Physical Rehab is in Suite 103. Check your portal before you walk in.
- The "Gated Lot" trick: Don't panic when you see the gate. It's meant for you. Just follow the signs for patient parking.
- Arrival Time: Try to get there 15 minutes early. The check-in process for new rehab patients involves a fair amount of paperwork regarding your insurance and "functional goals."
- Use the Portal: If you aren't on MyHenryFord (the Epic-based portal), get on it. It’s the fastest way to see your lab results from the Jackson Square office without waiting for a phone call.
If you’re heading there for rehab, wear loose clothes. If you’re there for a check-up, bring a list of your current meds—honestly, it saves so much time.
The center is open most weekdays, with the rehab side usually starting early (around 7:00 a.m.) to accommodate people who need to get their sessions in before work.
To get started, you can call the main line at (517) 205-7252 for rehab or (517) 205-1731 for the internal medicine side to confirm your appointment time.