You’re standing outside the Amerant Bank Arena, the South Florida sun is beating down, and you’re wondering if you should’ve just stayed on your couch. We've all been there. You want to see the Cats—the back-to-back Stanley Cup champs (2024 and 2025, let’s not forget)—but the whole "how to get in" part feels like a mission. Honestly, the florida panthers tickets box office situation is a bit of a throwback in a world that’s gone 100% digital, yet it’s still the "secret" move for a lot of locals trying to dodge those brutal online processing fees.
But here is the thing. If you just show up at 7:00 PM on a Saturday expecting a printed ticket and a smile, you’re gonna be disappointed. The game has changed.
The Reality of the Amerant Bank Arena Box Office
Let's talk logistics. The box office isn't just a window; it's a dual-sided setup on the North and South sides of the main entrance at 1 Panther Parkway in Sunrise. If you’re driving in, you're looking for that massive building right across from Sawgrass Mills Mall.
Most people assume the box office is open 24/7. It isn't. Standard hours are Monday through Friday, 9:00 AM to 5:00 PM. On game days? That’s when things get weird. They stay open late, usually until the beginning of the third period for hockey, but "opening times" for the windows on weekends only happen if there's actually an event scheduled. If there's no game, the windows stay shut.
One major "gotcha" to keep in mind: The box office generally does not participate in the first day of general public on-sales. If a big playoff series or a massive concert just dropped, don't drive to Sunrise thinking you'll beat the bots by standing in a physical line. You'll be standing there alone while the internet eats up the inventory.
Why Even Go to the Physical Box Office?
Simple. Fees. Or rather, the lack thereof. When you buy a ticket through a major secondary site, you’re often paying a "convenience fee" that costs as much as a stadium hot dog and a beer combined. By walking up to the window during business hours, you can sometimes snag seats at the true face value.
That said, the Panthers have leaned hard into their partnership with SeatGeek. Almost everything is mobile now. Even if you buy at the window, don't expect a beautiful souvenir cardstock ticket. You’re likely getting a digital link sent straight to your phone. It’s 2026; paper is basically a relic of the Patrick Mellanby era.
Pricing: What It Actually Costs to See the Cats
Since the back-to-back cups, "cheap" is a relative term. Gone are the days when you could trade a sandwich for a lower-bowl seat. However, if you're smart about the schedule, you won't have to sell a kidney.
- The Budget Play: Look for Tuesday or Thursday night games against Western Conference teams you've barely heard of. You can often find "Get In" prices around $20 to $33.
- The Premium Burn: If the Rangers, Bruins, or Maple Leafs are in town? Double it. Triple it. Those games are basically home games for snowbirds, and the box office prices reflect that demand.
- The "Secret" Section: A lot of regulars swear by Section 304 or 318. You get a center-ice view without the $400 price tag of the club levels.
Parking and the "No Cash" Rule
If you're heading to the box office or the game, leave your Benjamins at home. Amerant Bank Arena is a cashless venue. Everything—from the $35 parking fee to the jersey you buy at Pantherland—requires a card or mobile pay.
Parking is its own beast. It’s located on the premises, usually less than a quarter-mile walk. Pro tip: If you're just swinging by the box office during the week to buy tickets for a future date, you can usually pull up to the front without paying the event parking fee, but don't try that two hours before puck drop. They'll sniff you out.
Will Call and Late Arrivals
If you've already bought tickets and something went sideways with the app, Will Call is your safety net. It’s located at the South Box Office. It usually opens two hours before the game and stays open until an hour after the puck drops.
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You must have:
- The credit card used for the purchase.
- A valid photo ID (don't forget this).
- Your confirmation number.
If you show up at the start of the second period because traffic on I-75 was a nightmare, the staff will still help you out. But once the third period starts? The Will Call windows close and any unclaimed tickets move to Guest Services inside the North Side main entrance. At that point, you're basically pleading your case to the security guards.
Avoid These Common Ticket Scams
Because the Panthers are good now—like, really good—the scammers are out in force. If you see someone on the corner of Panther Parkway offering "hard tickets" for fifty bucks, walk away.
The Florida Panthers use SeatGeek as their official primary platform. If you aren't seeing a rotating QR code in an official app, the ticket probably isn't real. The box office can’t help you if you bought a fake PDF from a guy named "GoalieMask99" on a random forum. They can only verify tickets sold through official channels.
Actionable Steps for Your Next Visit
If you're planning to head down, do it right. Check the schedule first to ensure the Panthers aren't on a road trip, as the box office hours can get wonky when the team is away.
- Call ahead: Dial 954-835-SHOW (7469) to confirm the windows are actually staffed that day.
- Download the App: Get the SeatGeek and Florida Panthers apps set up before you get to the arena. The Wi-Fi can be spotty when 19,000 people are trying to upload Instagram stories at once.
- Validate the "Deal Score": If you're buying online instead of the box office, use the Deal Score feature. It’s a lifesaver for figuring out if that "cheap" seat actually has a giant pole in the way (though most views in Sunrise are actually pretty solid).
- Check the Bag Policy: This catches everyone. No backpacks. No large bags. If your bag is bigger than 4" x 6", you'll be walking back to your car or paying for a locker.
Buying through the box office is a solid move for those who live nearby and want to save a few bucks on fees, but for everyone else, the digital route is the only way to guarantee you’re in the building when the rats start flying.