You’re hungry. Or maybe you’re frustrated because your delivery order is missing that extra side of sausage gravy. Either way, you need to talk to someone at Bob Evans, and scrolling through a dozen different "yellow pages" style websites isn't helping. Honestly, finding the correct phone number for Bob Evans restaurant shouldn't feel like a part-time job.
Most people don't realize that Bob Evans is actually split into two different worlds: the restaurants where you eat and the grocery side that sells the mashed potatoes you find in the refrigerated aisle at Walmart. If you call the wrong one, you’re just going to get a very polite person telling you they can't help with your cold biscuits.
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The Quickest Way to Reach Your Local Bob Evans
If you just need to check on a wait time or ask if they’re still serving the Turkey & Dressing (which, let’s be real, is the best thing on the menu), you need the direct line to your specific location.
The most reliable phone number for Bob Evans restaurant isn't a single 1-800 number. It’s the local one. You've probably tried Googling "Bob Evans near me," which works about 90% of the time. But sometimes those Google Business profiles are outdated.
The better bet? Head straight to the official Bob Evans locations page. You just type in your zip code, and it gives you the direct shop line. For example, if you’re in Chillicothe, OH, you’d be calling (740) 775-1033. If you’re at the Englewood spot, it’s (937) 832-2844.
When You Need the Big Bosses: Corporate and Customer Support
Sometimes a local manager can't fix the problem. Maybe you have a massive catering issue or a recurring billing error. In those cases, you need the heavy hitters at the Support Center.
The main phone number for Bob Evans restaurant guest relations is 1-855-509-2852.
They usually have people standing by during standard business hours, but don't expect someone to pick up at 9 PM on a Sunday. This line is specifically for guest feedback—the "how was your meal" kind of stuff. If you are calling about a gift card that won't swipe, there is actually a separate dedicated line for that. For online gift card orders, you’ll want to dial 1-866-491-6137.
Bob Evans Corporate Headquarters (The Support Center)
The actual headquarters, which they call the Restaurant Support Center (RSC), is tucked away in New Albany, Ohio. If you need to mail something or reach the switchboard for corporate business, here is the info:
- Switchboard: 1-800-272-7675
- Address: 8111 Smith’s Mill Road, New Albany, OH 43054
Kinda funny—the corporate office is basically a giant farmhouse-style campus. It fits the brand.
Don't Call This Number for Restaurant Problems
Here is where people get tripped up. There is a company called Bob Evans Farms (owned by Post Holdings) and a company called Bob Evans Restaurants. They are separate entities.
If you bought a pack of Bob Evans Original Mash at Kroger and it tasted weird, calling the restaurant guest relations line (the 855 number) won't do much. For grocery products, the phone number for Bob Evans restaurant-branded food is 1-800-939-2338.
They handle:
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- Sausage rolls and links
- Refrigerated side dishes
- Frozen breakfast items
- Grocery store coupons
Catering and Special Events
Planning a graduation party or a weirdly large office breakfast? Don't just call the local store during the Saturday morning rush. They will be way too busy to talk logistics with you while the grill is screaming.
Bob Evans has a dedicated catering line: 1-877-BOB-EVANS (1-877-262-3826).
Using this number connects you with specialists who actually know how to scale up a "Farmhouse Feast" for 50 people without forgetting the butter. It saves you a lot of headache compared to trying to explain a 20-person order to a distracted host at the front desk.
What to Do If No One Picks Up
We've all been there. You call, it rings 20 times, and then it cuts to a busy signal. This usually happens during "Peak Farmhouse" hours—Sunday mornings between 10 AM and 1 PM.
If you can't get through on the phone number for Bob Evans restaurant during a rush, your best bet is the digital route. They are surprisingly active on their "Contact Us" portal on the main website.
- Keep your receipt. It has the store number, the server's name, and the transaction ID.
- Note the time of your call.
- Use the email form if it's not an emergency.
If you’re an employee or a former worker looking for W-2s or benefits info, the guest lines won't help you either. You should call the Benefits Resource Center at 1-888-899-2623.
Basically, the "secret" to getting what you need from Bob Evans is knowing which bucket your problem falls into. Is it the food on your plate? Call the store. Is it the food from the store? Call the 1-800-939 number. Is it a gift card? Hit up the CashStar line.
To get the most out of your call, have your order number ready before you dial. If you're calling about a specific experience, knowing the store's street address (not just "the one on Main Street") helps the corporate agents find the right manager to talk to much faster.
Next Steps for You
- Save the Guest Relations number (1-855-509-2852) into your contacts if you’re a frequent diner; it saves a lot of googling later.
- Check your receipt for a survey code; often, calling in feedback is less effective for you than completing the digital survey, which sometimes offers a "Buy One Get One" or a discount on your next visit.
- Use the Catering Line (1-877-262-3826) for any order over 10 people to ensure the kitchen has enough lead time to prep your food properly.