If you live anywhere near Lawrence Road, you probably remember the buzz when that old grocery store transformed into a massive medical hub. It was supposed to be the "one-stop shop" for Delaware County health. But lately, pulling into that parking lot feels... different. If you're looking for Crozer Keystone at Broomall today, you might be surprised to find that the name on the door doesn't always match the one on your old insurance card.
Honestly, the situation with Crozer Health has been a mess. Between bankruptcy filings, rejected buyout offers, and the sudden closure of major hospitals like Crozer-Chester Medical Center and Taylor Hospital in early 2025, patients in Broomall were left wondering if they even had a doctor anymore.
Here is the good news: the building at 30 Lawrence Road isn't a ghost town. While the "Crozer Keystone" brand has largely retreated due to the financial collapse of its parent company, Prospect Medical Holdings, the services there have mostly been picked up by others.
The Great Hand-Off: Who Runs the Broomall Facility Now?
For a long time, Crozer Keystone at Broomall was the crown jewel of the system’s outpatient reach. It had everything—cancer care, urgent care, primary doctors, and high-tech imaging. But when Prospect Medical Holdings hit the bankruptcy wall in 2025, they started "abandoning" properties.
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Penn Medicine famously tried to save the day with a $5 million offer to take over the Broomall and Brinton Lake leases, but Prospect initially rejected it. It was a high-stakes game of corporate chicken that left 75,000 patients in the lurch.
Eventually, ChristianaCare stepped into the vacuum. As of late 2025 and moving into 2026, many of the suites that used to be "Crozer" are now officially ChristianaCare locations. They’ve launched over a dozen new services across Delaware County, specifically targeting the Broomall site to ensure the lights stayed on for local families.
What’s still actually open?
If you're driving over there today, here is the breakdown of what you'll likely find:
- Imaging and Radiology: ChristianaCare now operates the imaging suite. You can still get your MRIs, CT scans, and PET scans here. They basically kept the high-end equipment but changed the logos.
- Primary Care: Many of the family doctors who were part of the Crozer network have either stayed under the new ChristianaCare banner or moved to nearby systems like Main Line Health.
- Urgent Care: This has been a moving target. While the original Crozer urgent care faced massive disruptions, alternative walk-in options like AFC Urgent Care in nearby Havertown have seen a huge spike in Broomall residents.
- Cancer Care: The radiation oncology and infusion services were among the most critical to keep running. These are currently operating but under tight management as the bankruptcy courts finalize who owns which piece of the "Crozer" pie.
Why the Crozer Keystone Brand Collapsed
It's kinda wild to think that a system once so dominant could fall apart this fast. The "why" comes down to private equity. Prospect Medical Holdings, based in Los Angeles, took over Crozer years ago. Critics, including Pennsylvania Governor Josh Shapiro and local representatives like Leanne Krueger, have pointed the finger squarely at the "reckless" financial management of these owners.
They didn't just run out of money. They were accused of stripping the hospital’s assets while the community suffered. By the time 2025 rolled around, the system was so far underwater that even $40 million in taxpayer and nonprofit infusions couldn't keep the big hospitals open.
For the Crozer Keystone at Broomall site, this meant a period of total confusion. Patients would show up for appointments only to find the office had changed owners overnight. It’s been a stressful time for the staff, too. Over 2,600 healthcare workers in the system were laid off during the 2025 wind-down.
Navigating Your Care at 30 Lawrence Road Today
So, you need a check-up. Or maybe a mammogram. What do you do?
First, check your portal. The old "HealthLink" portal used by Crozer is still the place to go for your historical medical records, but for new appointments, you’re likely headed to the ChristianaCare "MyChart" or a Main Line Health equivalent.
- Call before you drive. Don't rely on a Google Maps listing from two years ago. The phone numbers for the suites at 30 Lawrence Road have changed.
- Verify your insurance. This is the big one. Since ChristianaCare is now the primary provider in many of those suites, your "Crozer-preferred" insurance might handle the billing differently.
- Medical Records: If you need your old records from when it was strictly a Crozer facility, you have to go through the Crozer Health medical records request site. Don't expect the front desk at the new clinic to have your files from 2022 instantly—they are technically different legal entities now.
What Most People Get Wrong About the "Closure"
You’ll hear people say, "Crozer Broomall is closed." That’s only half true.
The brand is mostly gone. The system that built it is in bankruptcy. But the building—that 60,000-square-foot converted grocery store—is still a vital medical hub. It was too modern and too well-located to stay empty. Delaware County issued emergency declarations to keep these outpatient sites running because, quite frankly, Main Line Health and Penn Med couldn't absorb all those patients instantly.
The reality of Crozer Keystone at Broomall in 2026 is that it’s a patchwork. It’s a "medical mall" where the stores have changed, but the services remain.
Actionable Next Steps for Patients
- Confirm Your Provider: If your doctor was a Crozer employee, search their name on the ChristianaCare or Main Line Health "Find a Provider" tools. Many stayed in the area but changed employers.
- Update Your Billing: If you have an outstanding bill from the "old" Crozer, it is likely being handled by a bankruptcy trustee. Keep your receipts.
- Schedule Imaging Early: Because the big hospitals (Crozer-Chester and Taylor) closed their doors, the outpatient imaging at Broomall is more crowded than ever. Expect longer wait times for non-emergency scans.
- Check the Suite Number: The building is huge. Different suites are now run by different health systems. Make sure you know exactly which floor and suite you're headed to, as the lobby signage is still being updated to reflect the new ChristianaCare branding.
The transition has been anything but smooth, but the facility at 30 Lawrence Road remains the most convenient spot for care in the Broomall area. Just make sure you’re looking for the ChristianaCare logo instead of the old Crozer cross.