Wait. If you just tried to call Bethpage Federal Credit Union and saw a logo with a leaf on it, don't panic. You didn't dial the wrong number.
The biggest thing most people get wrong lately is the name. Bethpage Federal Credit Union is now FourLeaf Federal Credit Union. It’s a massive change that happened recently, and honestly, it’s tripping everyone up. People are searching for "Bethpage federal customer service" and getting results for "FourLeaf," thinking they’ve been phished or landed on a scam site. You haven't. It’s the same people, just a different coat of paint on the building.
Banking is stressful enough without having to solve a corporate identity crisis just to check your balance.
The Right Way to Reach Bethpage Federal Customer Service
Kinda weirdly, the old phone numbers still work. If you have the 800-number saved in your phone from five years ago, it’ll still get you to a human. But if you're looking for the fastest way to get through the queue, you need the current stats.
For general help, you’re looking at 1-800-628-7070.
They aren't a 24/7 operation for everything. If you call on a Sunday, you’re basically talking to a machine. Here is the actual window when humans are answering:
- Monday through Friday: 7:30 AM – 7:00 PM (ET)
- Saturday: 8:00 AM – 2:00 PM (ET)
If you're calling about a credit card, though? That’s a different story. Credit card support is actually 24/7 because, well, fraud doesn't sleep. You'll want to dial 1-866-820-3847 for that.
What’s Actually Happening with the Rebrand?
Look, people hate change. When the news dropped that Bethpage was becoming FourLeaf, the internet had thoughts. Long-time members on Long Island were worried the "local" feel was dying.
The credit union says they did this because they're growing way beyond New York. You can’t really be "Bethpage" Federal if you have members in California and Florida who have no idea where Bethpage, NY even is.
But here is what hasn't changed (thankfully):
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- Your routing number. It’s still 221473652 (or 221476442 for some specific types of transfers).
- Your account number.
- Your login credentials. The app might look different, but your old password still works.
Real Talk: Is the Service Still Good?
If you check recent reviews from late 2025 and early 2026, the feedback is... mixed. It’s better to be honest about it.
Some members are complaining about "verification loops." Basically, the AI assistant tries to verify your identity before passing you to a human, and it sometimes gets stuck. You end up answering the same questions three times. It's frustrating. I've been there.
On the flip side, their branch service still gets high marks. If you walk into the branch on South Oyster Bay Road in Bethpage, you're likely to see the same tellers who have been there for years. That "credit union" vibe still exists in person, even if the phone system feels a bit more "big bank" lately.
Handling Lost or Stolen Cards
If you lose your wallet at 2 AM, do not wait until the call center opens at 7:30 AM.
You should use the FourLeaf mobile app (formerly the Bethpage app) immediately. There is a "Manage Cards" section where you can "Freeze" your card. It's a lifesaver. It stops all transactions instantly without permanently canceling the card—great for when you think the card is just stuck between the car seats.
If it's definitely gone, use the 24/7 credit card line mentioned above or the debit card emergency line.
Surprising Details About the Digital Shift
Most people don't realize that Bethpage (FourLeaf) actually has a pretty robust "Digital Banking Demo" site. If you're struggling with the new app interface, you don't actually have to wait on hold for a rep to explain it.
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They have interactive walkthroughs that show you exactly where the "Transfer" button moved to. It’s sort of a hidden gem for people who hate calling customer service.
Essential Contact Details for 2026
To keep things simple, here is the raw data you need:
- Mailing Address: 899 S. Oyster Bay Road, Bethpage, NY 11714
- International Support: 516-349-6888 (If you're traveling and your card gets blocked)
- Lost/Stolen Credit Card (24/7): 1-866-820-3847
- Main Call Center: 1-800-628-7070
One more thing: If you're trying to dispute a charge, don't just call. Start the process in the app or online banking first. It creates a digital paper trail that makes the phone call way shorter because the rep can already see the transaction you're talking about.
Practical Next Steps
If you need to get in touch with bethpage federal customer service today, start by checking if your issue can be handled via the mobile app’s "Chat with us" feature. It’s often faster than the phone. If you must call, try to dial in between 10:00 AM and 12:00 PM on a Tuesday or Wednesday. Avoid Monday mornings at all costs—that's when everyone who lost their card over the weekend is calling, and the hold times are legendary.
Lastly, make sure you've updated your app to the latest version (it should be FourLeaf now) to ensure your security features are actually working.