So, you’re headed to the Apple Store in Del Amo. Maybe your screen looks like a spiderweb after a sidewalk encounter, or you’re finally ready to see if the new iPhone 17 Pro is actually "air" thin. Honestly, most people just wander into the Nordstrom wing of the Del Amo Fashion Center and hope for the best.
But here is the thing: this isn't the old, cramped Apple Store you might remember from years ago.
This is the "new" spot—the one that opened on September 20, 2024. If you haven't been in a while, it’s not where it used to be. It basically took over the massive footprint where J. Crew and Chico’s used to live. It’s bigger, brighter, and way more chaotic on a Saturday afternoon than you’d probably like.
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Finding the Apple Store in Del Amo Without Losing Your Mind
Del Amo is the sixth-largest mall in the US. It's huge. Like, "I forgot where I parked and now I live here" huge. If you enter through the wrong side, you’re looking at a 15-minute hike past a hundred stores you don't care about.
Pro tip: Park near Nordstrom or the "Patio Cafes" food court.
The store is situated on the main level of the Fashion Wing. You’ll find it nestled right between Lululemon and Madewell. If you see the giant glass doors and a crowd of people looking intensely at tablets, you’ve arrived.
Current Store Hours
- Monday – Saturday: 10:00 a.m. to 9:00 p.m.
- Sunday: 11:00 a.m. to 7:00 p.m.
Don't show up at 8:55 p.m. expecting a full diagnostic on your MacBook. The staff is great, but they’ve got homes too.
The Genius Bar Myth
People think you can just walk in and get help.
You can’t. Well, you can, but you’ll be standing around for an hour watching other people get their batteries replaced.
The Genius Bar at Del Amo is notoriously busy because it serves a massive chunk of the South Bay, from Torrance to Redondo and even down to Palos Verdes. Always, always make an appointment through the Apple Support app before you leave your house.
I’ve seen people get genuinely upset because they drove 30 minutes only to be told the next available slot is Tuesday. Don't be that person. If you're just picking up an online order, there's a dedicated line for that, which is usually much faster.
What’s Actually Inside?
Since the 2024 move, the layout follows Apple's latest "Avenue" design. It’s got these massive, lush trees inside—yes, real trees—and specialized areas for different needs.
- The Forum: This is the area with the giant 8K video wall. This is where they host "Today at Apple" sessions. Honestly, some of them are kinda cool. They do everything from "Photo Tours" around the mall to coding classes for kids.
- Pick-up Station: A streamlined area specifically for those who bought online and just want to grab their gear and go.
- Apple Intelligence Demos: With the rollout of the latest AI features (now powered by Google Gemini integrations in 2026), there are dedicated tables where you can see how the phone actually writes your emails for you.
It’s a lot of tech in one room. It can feel overwhelming.
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Is the "Magic" Still There?
There's a lot of debate on Reddit and local Torrance forums about whether the service has dipped since the grand opening. Some regulars miss the smaller, more intimate vibe of the old location.
"The wait times feel longer even with more staff," one local mentioned during a recent visit. It's a valid point. When a store gets this big, it can feel a bit like a factory.
But, on the flip side, the Del Amo team is one of the most diverse in the region, with about 120 employees. They’ve got specialists who speak multiple languages and experts specifically trained in Accessibility features, like VoiceOver and AssistiveTouch. If you have a specific accessibility need, this store is actually one of the better-equipped hubs in Los Angeles County.
A Quick Reality Check on Parking
Let's talk about the parking situation because it's the #1 complaint.
The Del Amo Fashion Center has roughly 12,000 parking spaces. That sounds like a lot until it’s the first weekend of a new iPhone launch. If you're visiting the Apple Store in Del Amo during a peak window, try the parking structure off Fashion Way. It’s a bit of a walk, but it beats circling the outdoor lots for twenty minutes while your blood pressure rises.
Actionable Steps for Your Visit
If you're planning to head down there this week, do these three things to save yourself a headache:
- Check the "Today at Apple" Calendar: If there’s a massive event happening in the store, it’s going to be twice as loud and crowded. Check the schedule on the Apple website first.
- Back Up Your Device: If you’re going in for a repair, the first thing they’ll ask is if you have an iCloud backup. If you say no, they might not be able to help you right then and there.
- Use the Mall App: The Del Amo Fashion Center has its own digital map. Use it. It’ll lead you straight to the Nordstrom wing without the "scenic route" through the old Sears wing (which is still a bit of a ghost town compared to the new side).
The Apple Store in Del Amo is a flagship experience in a suburban setting. It’s flashy, it’s modern, and it’s usually packed. Just go in with a plan, a reservation, and maybe a little bit of patience for the weekend crowds.